Every customer question —
answered instantly. In Arabic.
CARE handles your WhatsApp Business 24/7 — natively in five Arabic dialects — and resolves ~90% of conversations without staff. So you never lose a sale to a slow reply.
CARE
مرحبا، طلبت من 3 أيام. وين طلبي؟
Demo auto-replays · Toggle عربي to see Arabic responses
What is CARE for clinics?
The AI receptionist that books, reminds, and answers — 24/7 in Arabic and English.
CARE is the AI receptionist for appointment-led businesses in the GCC — clinics, salons, spas, and vets — built by Thamra Group in Doha, Qatar. CARE books, reschedules, and answers customer questions on WhatsApp in Arabic and English, 24/7. On this page CARE is specialised for medical clinics: it never touches your EMR, books appointments and answers patient questions from your written policy, and recognises red-flag symptoms to escalate emergencies safely. It speaks Gulf (Khaleeji), Egyptian, Levantine, and Modern Standard Arabic plus English, and transcribes voice notes in dialect. CARE is PDPPL-compliant, hosted in the GCC, never reads patient records, and lets your team take over any conversation at any time. Pricing is pay-as-you-grow: a 7-day free trial covering 150 conversations, then a one-time 299 QAR setup fee plus per-conversation pricing that drops with volume. CARE is built for dental, aesthetic, physio, and general medical clinics across Qatar, the UAE, Saudi Arabia, Kuwait, Bahrain, Oman, Egypt, Jordan, and Lebanon.
Books appointments 24/7
Schedules, confirms, reschedules, and reminds — on WhatsApp, never on hold.
24/7
Patients answered
-0%
No-show drop (avg)
0
Dialects + English
0
MENA markets served
Built for
- Qatar
- UAE
- Saudi Arabia
- Kuwait
- Bahrain
- Oman
- Egypt
- Jordan
- Lebanon
The dashboard your front desk actually wants to use.
Live patient inbox. Today's schedule with pre-visit answers attached. No-show risk per slot. Outbound recall in one tap. CARE handles 90% of conversations; the Staff Console is where your team stays in control of the rest.
Every WhatsApp message, every CARE reply, in one feed.
Your front desk sees every conversation CARE is handling — live. They can step in mid-thread, override a reply, or take full control. CARE watches and learns from every override.
Each patient arrives with their answers attached.
CARE asks the questions your team would ask before the visit — symptoms, history, what they need — and hands your staff a one-page summary. Minutes saved per appointment, every shift.
See which appointments are likely to be missed.
CARE scores no-show risk per upcoming slot using confirmation pattern, history, time-of-day. High-risk slots trigger smart reminders; very-high-risk slots prompt your team to fill them proactively.
Bring patients back at the right interval.
6-month dental check, annual physical, 3-month aesthetic follow-up. Meta-approved templates, one-tap booking, every clinic's biggest hidden revenue line.
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ +12% this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ +12% this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
Every WhatsApp message, every CARE reply, in one feed.
Your front desk sees every conversation CARE is handling — live. They can step in mid-thread, override a reply, or take full control. CARE watches and learns from every override.
Each patient arrives with their answers attached.
CARE asks the questions your team would ask before the visit — symptoms, history, what they need — and hands your staff a one-page summary. Minutes saved per appointment, every shift.
See which appointments are likely to be missed.
CARE scores no-show risk per upcoming slot using confirmation pattern, history, time-of-day. High-risk slots trigger smart reminders; very-high-risk slots prompt your team to fill them proactively.
Bring patients back at the right interval.
6-month dental check, annual physical, 3-month aesthetic follow-up. Meta-approved templates, one-tap booking, every clinic's biggest hidden revenue line.
Pricing — pay as you grow.
7-day free trial. No credit card. Most businesses recover their monthly cost from one prevented no-show or one captured after-hours booking.
Try CARE risk-free
7 days or 150 conversations — whichever comes first
Scale without limits
Pay once to get set up, then only pay per conversation
Per-Conversation Pricing
Graduated pricing — the more conversations you handle, the less each one costs.
| Monthly Conversations | Price per Conversation |
|---|---|
| 1 – 250 | 4.50 QAR |
| 251 – 750 | 3.00 QAR |
| 751 – 2,000 | 2.00 QAR |
| 2,001 – 5,000 | 1.50 QAR |
| 5,001+ | 1.20 QAR |
Pricing is graduated, not flat. For example, if you have 500 conversations in a month, the first 250 are billed at 4.50 QAR each and the remaining 250 at 3.00 QAR each.
Optional Add-Ons
Custom Workflow
Contact Sales
Tailored automation flows for your specific business processes
White-Label Branding
Contact Sales
Remove Thamra branding and use your own identity
Advanced CRM Connection
Contact Sales
Deep integration with your existing CRM system
Built for WhatsApp. Deeply.
Most MENA customers don't open email and don't trust web widgets. They live in WhatsApp. CARE is built natively for it — not bolted on as one channel among many.
Voice notes — transcribed in 5 dialects
Khaleeji or Egyptian customers send voice notes at 2am. CARE transcribes them, understands the request, and replies in the matching dialect. No app, no form, no friction.
Acts on your real systems
Connect inventory, POS, calendar, or CRM. CARE checks stock, books appointments, processes refunds within policy — not just chat, real work.
Meta-approved broadcasts
Send Meta-approved template messages to customer lists outbound — order updates, promotions, reminders. Fully compliant with WhatsApp Business policy.
Arabic-first, not Arabic-translated.
Arabic-speaking customers can tell within two messages whether they're talking to a native speaker or a translated bot. Abandonment rates between the two are dramatically different. CARE auto-detects each customer's dialect from their first message and matches it for the rest of the conversation.
Gulf (Khaleeji)
هلا والله، شلونك اليوم؟ بشو أقدر أساعدك؟
Qatari, Saudi, Emirati, Kuwaiti, Bahraini, Omani
Egyptian
أهلاً بحضرتك، عامل إيه النهاردة؟ تحب أساعدك في إيه؟
Standard Egyptian Arabic — the most widely-understood dialect across MENA
Levantine
مرحبا، كيفك اليوم؟ شو بقدر ساعدك فيه؟
Jordanian, Lebanese, Syrian, Palestinian
Modern Standard Arabic (MSA)
مرحباً بك، كيف يمكنني مساعدتك اليوم؟
Formal contexts — government, healthcare, legal, written correspondence
English
Hi there! How can I help you today?
Bilingual conversations are handled mid-thread — customers can switch languages and CARE follows.
5 problems every clinic owner knows. Solved by CARE.
Tap a problem to watch CARE handle it live — in the patient's dialect, without your staff lifting a finger.
After-hours bookings disappear by morning.
"Do you have an opening for a cleaning this week?"
CARE
عندكم موعد تنظيف هذا الأسبوع؟
Demo auto-replays · Toggle عربي to see Arabic responses
Live in 48 hours. No data engineering, no integration sprints.
We handle the WhatsApp Business API verification, the dialect tuning, and the integration plumbing. Your job is to tell CARE what your business does — in your existing documents, in your existing words.
Connect WhatsApp Business
Live in about 30 minutes — Meta WhatsApp Business API verification is handled upfront. You can keep an existing business number or get a new one.
Upload your business knowledge
Drop in your menu, price list, FAQ, return policy, hours, or any PDFs and docs you have. CARE reads them and learns. No training data engineering required.
Set your escalation rules
Decide which questions CARE should answer directly, which to escalate, and to whom. Configure business hours, response style, and named exceptions.
Go live in your dialect
CARE auto-detects each customer's dialect from their first message and matches it for the rest of the conversation. Qatari customers get Khaleeji; Egyptian customers get Egyptian.
Built for how MENA businesses actually operate.
Generic SaaS tools assume one dialect of English, one timezone, and compliance with one set of laws. CARE is built for the Gulf — where customers send voice notes in Khaleeji at 2am and expect a reply by breakfast.
Qatar PDPPL compliant
Conversation data is processed and stored within Qatar / GCC data residency boundaries in line with Qatar's Personal Data Privacy Protection Law (Law No. 13 of 2016).
24/7 with no agent shifts
CARE doesn't sleep, take breaks, or call in sick. ~60% of MENA customer queries arrive outside business hours — CARE catches all of them.
~90% auto-resolution
Resolves roughly 90% of conversations end-to-end. The remaining 10% are escalated to a human with full conversation context and a one-line summary.
Arabic-first, not translated
Trained natively on MENA dialects and business conventions. Generic chatbots translate poorly; CARE was built Arabic-first from day one.
Quick answers
Do I need a WhatsApp Business API account before signing up?
No. Thamra Group provides WhatsApp Business API onboarding as part of trial setup — the full flow lives in about 30 minutes.
Can CARE actually do things, or just chat?
CARE executes actions. Connect it to your inventory, POS, calendar, or CRM and CARE can check stock, book appointments, process refunds within policy, and route to humans when needed.
What happens when CARE can't answer a question?
It escalates with the full conversation history and a one-line summary to a human agent. Escalation thresholds are configurable per business.
Try CARE for 7 days, free.
Up to 150 conversations. No credit card required. Your account doesn't auto-charge — you switch to the paid plan only when you're ready.