Bilingual spa bookings on WhatsApp — 24/7.
CARE is the AI receptionist for day spas and wellness centres in the GCC. It handles WhatsApp bookings, package questions, and reminders 24/7 — in Arabic and English — without ever seeing your guest payment data.
The upsell your front desk forgets to make.
CARE recognizes booking patterns and proactively offers the package that fits — without pressure, without scripts, in the guest's dialect. Average upsell rate: 22%.
Hi, I'd like to book a 60-min massage for Saturday afternoon. Anything around 4 PM?
Saturday 4 PM is open. Quick thought — since you're coming with someone, our Couples Hammam (90 min, steam + scrub + side-by-side massage) is 850 QAR vs 2× single massages at 900 QAR. Want me to switch you to the couples package?
Oh nice, I didn't know that. Yes please!
Locked in. Saturday 4 PM, Couples Hammam, oil-free per your last visit. See you then.
CARE only suggests packages that exist in your menu and fit the guest's actual request. No upsell scripts. No pressure. Just the right offer at the right moment.
What is CARE for spas?
The AI receptionist that books treatments, packages, and reminders — 24/7 in Arabic and English.
CARE is the AI receptionist for appointment-led businesses in the GCC — clinics, salons, spas, and vets — built by Thamra Group in Doha, Qatar. CARE books, reschedules, and answers customer questions on WhatsApp in Arabic and English, 24/7. On this page CARE is specialised for day spas and wellness centres: it books treatments and packages, remembers guest preferences (oil-free, no-aroma, female therapist), and proactively offers the package that fits each booking pattern. It speaks Gulf (Khaleeji), Egyptian, Levantine, and Modern Standard Arabic plus English. CARE is PDPPL-compliant, hosted in the GCC, never sees guest payment data, and lets your team take over any conversation at any time. Pricing is pay-as-you-grow: a 7-day free trial covering 150 conversations, then a one-time 299 QAR setup fee plus per-conversation pricing that drops with volume. CARE serves day spas and wellness centres across Qatar, the UAE, Saudi Arabia, Kuwait, Bahrain, Oman, Egypt, Jordan, and Lebanon.
Books treatments & packages 24/7
Schedules massages, hammams, facials, and couples' packages — on WhatsApp, never on hold.
24/7
Guests booked
+0%
Package upsell rate
0
Dialects + English
0
MENA markets served
Built for
- Qatar
- UAE
- Saudi Arabia
- Kuwait
- Bahrain
- Oman
- Egypt
- Jordan
- Lebanon
Package Upsell Rate
CARE recognizes the upsell pattern
Booking Coverage
Active every hour, every night
Guest Preferences Recalled
9 of 10 preferences recalled 1 routed to your team
Dialects + English
Native dialect match — never robotic
Package upsell and preference-recall rates reflect industry benchmarks for AI-driven booking workflows in day spas and wellness centres. Actual results depend on guest mix, package complexity, and front-desk protocols.
The dashboard your spa actually wants to use.
Live booking inbox. Today's treatment schedule with guest preferences attached. Package upsell suggestions. Wellness-recall in one tap. CARE handles 90% of bookings; the Front-Desk Console is where your team stays in control of the rest.
Couples, packages, late-cancel requests in one feed.
Your front desk sees every WhatsApp thread CARE is handling — live. Step in to confirm a VIP, override a package quote, or take full control. CARE learns from every override.
Guest preferences attached to every room.
Oil-free. No aroma. Female therapist only. Prefers the quiet room. Every preference is remembered and surfaced before the guest walks through the door.
The add-on your front desk forgets to offer.
CARE recognizes booking patterns — a 60-min massage often becomes a couples' hammam. Proactively offers the package that fits. Average upsell rate: 22%.
Bring guests back at the right cadence.
Monthly facial, quarterly hammam, package-renewal reminders. Meta-approved templates, one-tap booking. The biggest hidden revenue line in wellness.
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ +12% this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ +12% this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
Couples, packages, late-cancel requests in one feed.
Your front desk sees every WhatsApp thread CARE is handling — live. Step in to confirm a VIP, override a package quote, or take full control. CARE learns from every override.
Guest preferences attached to every room.
Oil-free. No aroma. Female therapist only. Prefers the quiet room. Every preference is remembered and surfaced before the guest walks through the door.
The add-on your front desk forgets to offer.
CARE recognizes booking patterns — a 60-min massage often becomes a couples' hammam. Proactively offers the package that fits. Average upsell rate: 22%.
Bring guests back at the right cadence.
Monthly facial, quarterly hammam, package-renewal reminders. Meta-approved templates, one-tap booking. The biggest hidden revenue line in wellness.
The package question, asked at 11 PM — two very different outcomes.
Traditional reception
Guest · 11:08 PM
"What's the difference between your two couples packages?"
- Late-night question gets a phone-tag reply by morning
- Guest forgets, books a basic 60-min instead
- Front desk never offers the upsell at all
- Couples-room slots stay empty on the books
With CARE
CARE · 11:08 PM
"Both 90 min: Couples Hammam (steam + scrub + massage) is 850 QAR. Couples Wellness (massage + facial) is 950 QAR. Either lock you in for Saturday?"
- Guest gets a full package quote in 12 seconds
- Add-ons proactively offered — 22% upsell rate
- Preferences logged: oil-free, female therapist, quiet room
- Couples-room utilization climbs without front-desk effort
4 problems every spa manager knows. Solved by CARE.
Tap a problem to watch CARE handle it live — bilingual, 24/7, without ever touching guest payment data.
Bilingual couples expect bilingual answers.
"Hi, do you have couples' hammam available next Saturday?"
CARE
السلام عليكم، عندكم حمام مغربي للأزواج السبت|
Demo auto-replays · Toggle عربي to see Arabic responses
Built for day spas. Not retrofitted from a generic chatbot.
Every capability below exists because a spa owner told us their generic bot couldn't handle it.
Package upsell during every booking
CARE recognizes booking patterns — a 60-min massage often becomes a couples' hammam. A facial-only request becomes a wellness package. CARE proactively offers the package that fits, without pressure. Your front desk never had time to do this.
Voice notes: describe what you need
Guests send a voice note about a sore back, stress, or special occasion. CARE listens, suggests the right treatment, and books in their dialect.
Guest-preference memory
Oil-free. No aroma. Female therapist only. Prefers the quiet room. Every preference is remembered from the first visit forward. Your team walks in ready for each guest.
5 dialects, auto-detected
Khaleeji · Egyptian · Levantine · MSA · English. Matched from the first message.
Wellness-recall by cadence
Monthly facial. Quarterly hammam. Package-renewal at month 6. Meta-approved templates, one-tap booking.
Front desk supervises, doesn't compete
Live inbox · suggest-reply mode · one-tap override · VIP guest flagging. Your team stays in control.
Compliance + zero payment data
CARE never sees a guest credit card. Payment stays with your existing booking system. PDPPL-compliant, hosted in the GCC, every conversation has a full audit trail with one-click PDF export. Guest-initiated data deletion handled automatically.
Treatment-aware scheduling
60-min massage · 90-min couples hammam · 75-min signature facial · 30-min express. CARE knows from your menu.
See what late-cancels and missed after-hours messages are costing you.
Type your spa's numbers. Watch what you're losing. Decide if CARE is worth a free trial.
Your spa
333,060 QAR / year
ROI multiple at CARE pricing: 9.3×
22,750 QAR/mo
32,760 QAR/mo
Worth a 7-day free trial?
No card · 150 free conversations · founder-led onboarding.
Live in 7 days. White-glove for 30.
No access to guest payment data. No developers. No 6-month implementation. You drop documents into a folder; we do the rest.
Connect WhatsApp
We hook CARE up to your existing WhatsApp Business number (or get you one). 24–48 hours including Meta verification. No app to install for guests.
Upload your business knowledge
Drop your treatment menu, packages, therapist bios, booking rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a guest — try anything. CARE answers as your business. Iterate same-day. Your spa manager gets a 25-min training on the Staff Console.
Go live · founder on standby
Soft launch with every reply reviewed by your spa manager for the first 48 hours. Then auto-send. The founder personally watches every onboarding for the first 30 days.
Connect WhatsApp
We hook CARE up to your existing WhatsApp Business number (or get you one). 24–48 hours including Meta verification. No app to install for guests.
Upload your business knowledge
Drop your treatment menu, packages, therapist bios, booking rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a guest — try anything. CARE answers as your business. Iterate same-day. Your spa manager gets a 25-min training on the Staff Console.
Go live · founder on standby
Soft launch with every reply reviewed by your spa manager for the first 48 hours. Then auto-send. The founder personally watches every onboarding for the first 30 days.
CARE never sees your guest payment data.
Not because we promise we won't — because the architecture won't let us. Payments flow through links you control; CARE never holds card numbers or treatment records.
What CARE reads
What CARE never touches
Your existing payment processor and spa management system are untouched. CARE directs guests to payment links you provide and never sees the card number, expiry, or transaction outcome.
Bookings only. Guest data stays yours.
Pricing — pay as you grow.
7-day free trial. No credit card. Most businesses recover their monthly cost from one prevented no-show or one captured after-hours booking.
Try CARE risk-free
7 days or 150 conversations — whichever comes first
Scale without limits
Pay once to get set up, then only pay per conversation
Per-Conversation Pricing
Graduated pricing — the more conversations you handle, the less each one costs.
| Monthly Conversations | Price per Conversation |
|---|---|
| 1 – 250 | 4.50 QAR |
| 251 – 750 | 3.00 QAR |
| 751 – 2,000 | 2.00 QAR |
| 2,001 – 5,000 | 1.50 QAR |
| 5,001+ | 1.20 QAR |
Pricing is graduated, not flat. For example, if you have 500 conversations in a month, the first 250 are billed at 4.50 QAR each and the remaining 250 at 3.00 QAR each.
Optional Add-Ons
Custom Workflow
Contact Sales
Tailored automation flows for your specific business processes
White-Label Branding
Contact Sales
Remove Thamra branding and use your own identity
Advanced CRM Connection
Contact Sales
Deep integration with your existing CRM system
Owner questions. Straight answers.
Booking system boundaries, PDPPL compliance, team control, voice notes, no-show handling, pricing — all answered without marketing fluff.
Be one of the first 20 clinics
in the GCC running CARE.
Direct line to the founder during onboarding. White-glove for 30 days. Cancel anytime — your data is yours.
Talk to a clinic specialist.
EMR questions, PDPPL paperwork, multi-doctor setup, pricing scenarios — the founder personally answers every inquiry within hours.
Prefer to send a detailed message?
Fill out the form and we'll connect with you on WhatsApp to continue the conversation.
Fast Response
We typically respond within minutes on WhatsApp
Based in Qatar
Serving medical clinics across the GCC and MENA
Arabic & English
Communicate in your preferred language