Bookings + emergency escalation on WhatsApp — 24/7.
CARE is the AI receptionist for veterinary clinics in the GCC. It books appointments, answers pet-owner questions, and sends vaccination reminders on WhatsApp — in Arabic and English, 24/7 — and never touches your clinical records or gives medical advice.
When seconds count, CARE pages the on-call vet.
Emergency keywords in any of the 5 dialects bypass normal flow and trigger immediate on-call paging. Average page-out: under 60 seconds.
You configure the on-call rotation. CARE only escalates within your written rules. No triage, no diagnosis, no medical advice.
What is CARE for vets?
The AI receptionist that books, escalates emergencies, and reminds — 24/7 in Arabic and English.
CARE is the AI receptionist for appointment-led businesses in the GCC — clinics, salons, spas, and vets — built by Thamra Group in Doha, Qatar. CARE books, reschedules, and answers customer questions on WhatsApp in Arabic and English, 24/7. On this page CARE is specialised for veterinary clinics: it books appointments, sends vaccination reminders, and routes emergencies to the on-call vet in under 60 seconds using keyword detection in 5 dialects. It never gives medical advice and never touches your clinical records. It speaks Gulf (Khaleeji), Egyptian, Levantine, and Modern Standard Arabic plus English. CARE is PDPPL-compliant, hosted in the GCC, and lets your team take over any conversation at any time. Pricing is pay-as-you-grow: a 7-day free trial covering 150 conversations, then a one-time 299 QAR setup fee plus per-conversation pricing that drops with volume. CARE serves small-animal veterinary clinics across Qatar, the UAE, Saudi Arabia, Kuwait, Bahrain, Oman, Egypt, Jordan, and Lebanon.
Books appointments + vaccinations 24/7
Schedules wellness visits, vaccinations, and routine consults — on WhatsApp, never on hold.
24/7
Owners answered
0%
Reminder open rate
0
Dialects + English
0
MENA markets served
Built for
- Qatar
- UAE
- Saudi Arabia
- Kuwait
- Bahrain
- Oman
- Egypt
- Jordan
- Lebanon
Emergency Page-Out
Keyword detection bypasses normal flow
Owner Coverage
Active every hour, every night
Reminder Open Rate
Owners open most reminders few slip through
Dialects + English
Native dialect match — never robotic
Emergency page-out time and reminder open rate reflect industry benchmarks for AI-driven owner communication in small-animal veterinary practice. Actual results depend on on-call rotation configuration and clinic protocols.
The dashboard your vet team actually wants to use.
Live owner inbox with emergencies flagged at the top. Today's appointments with pet history attached. Vaccination-recall in one tap. CARE handles 90% of conversations; the Vet Console is where your team stays in control of the rest.
Emergency-tagged, routine, and vaccination questions — separated.
Your team sees every WhatsApp thread CARE is handling — live. Emergencies are flagged at the top. Routine questions queue underneath. Step in any thread, any time.
Pet history snapshot attached to every visit.
Last visit. Last vaccination. Known conditions. Allergies. CARE hands your vet a one-page summary before the owner walks in. Minutes saved per consult.
Keyword detection routes to on-call in under 60 seconds.
"Not breathing." "Bleeding." "Collapsed." "Poisoning." "Seizure." In any of the 5 dialects, these bypass normal flow and trigger immediate on-call paging.
Annual boosters, kitten series, deworming intervals.
CARE tracks the schedule for every pet in your book and pings owners at the right interval. Meta-approved templates, one-tap booking. The biggest hidden revenue line in small-animal practice.
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ +12% this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ +12% this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
Emergency-tagged, routine, and vaccination questions — separated.
Your team sees every WhatsApp thread CARE is handling — live. Emergencies are flagged at the top. Routine questions queue underneath. Step in any thread, any time.
Pet history snapshot attached to every visit.
Last visit. Last vaccination. Known conditions. Allergies. CARE hands your vet a one-page summary before the owner walks in. Minutes saved per consult.
Keyword detection routes to on-call in under 60 seconds.
"Not breathing." "Bleeding." "Collapsed." "Poisoning." "Seizure." In any of the 5 dialects, these bypass normal flow and trigger immediate on-call paging.
Annual boosters, kitten series, deworming intervals.
CARE tracks the schedule for every pet in your book and pings owners at the right interval. Meta-approved templates, one-tap booking. The biggest hidden revenue line in small-animal practice.
2 AM emergency call — two very different outcomes.
Traditional reception
Owner · 2:14 AM
"My cat collapsed and isn't breathing right — what do I do?"
- Call goes to clinic voicemail
- Owner panics, drives to the wrong ER
- On-call vet doesn't hear until morning
- Routine vaccine questions clog the day-shift phone
With CARE
CARE · 2:14 AM
"I'm paging Dr. Khalid right now — he'll call you in under 60s. Stay on this number."
- Emergency keywords trigger on-call page in <60s
- Routine questions answered without paging the vet
- Vaccination reminders sent at the right interval
- Never gives medical advice — only routes and books
4 problems every vet clinic owner knows. Solved by CARE.
Tap a problem to watch CARE handle it live — escalates emergencies, never gives medical advice.
Emergencies arrive at 3 AM. Lives depend on routing.
"My dog isn't breathing properly, please help"
CARE
كلبي ما يقدر يتنفس عدل، الله يخليكم ساعدوني
Demo auto-replays · Toggle عربي to see Arabic responses
Built for vet clinics. Not retrofitted from a generic chatbot.
Every capability below exists because a vet owner told us their generic bot couldn't handle it.
Emergency escalation in under 60 seconds
"Not breathing." "Bleeding." "Collapsed." "Poisoning." "Seizure." In any of the 5 dialects, these keywords bypass normal flow and trigger immediate on-call paging. You configure the rotation. CARE only escalates within your written rules. No triage, no diagnosis, no medical advice.
Voice notes: describe the symptom
Owners send a voice note about a sick pet. CARE transcribes, checks for emergency keywords, and either routes to the on-call vet or books a routine visit — in the owner's dialect.
Pet history attached to every visit
Last visit, last vaccination, known conditions, allergies, medication. CARE hands your vet a one-page summary before the owner walks in. Minutes saved per consult.
5 dialects, auto-detected
Khaleeji · Egyptian · Levantine · MSA · English. Matched from the first message.
Vaccination-recall by interval
Annual boosters. Kitten/puppy series. Deworming intervals. Meta-approved templates, one-tap booking. 78% open rate on average.
Vet team supervises, doesn't compete
Live inbox · emergencies flagged at top · suggest-reply mode · one-tap override. Your team stays in control.
Never gives medical advice
CARE books, reminds, and routes emergencies. Clinical decisions stay with your vet team. Clinical records stay in your system — CARE never reads them. PDPPL-compliant, hosted in the GCC, every conversation has a full audit trail.
Visit-aware scheduling
Wellness check = 30 min · Sick visit = 45 min · Vaccination = 15 min · Surgery slots tagged separately. CARE knows from your visit menu.
See what no-shows and missed after-hours messages are costing you.
Type your clinic's numbers. Watch what you're losing. Decide if CARE is worth a free trial.
Your vet clinic
120,564 QAR / year
ROI multiple at CARE pricing: 3.3×
6,989 QAR/mo
13,104 QAR/mo
Worth a 7-day free trial?
No card · 150 free conversations · founder-led onboarding.
Live in 7 days. White-glove for 30.
No access to clinical records. No developers. No 6-month implementation. You drop documents into a folder; we do the rest.
Connect WhatsApp
We hook CARE up to your existing WhatsApp Business number (or get you one). 24–48 hours including Meta verification. No app to install for pet owners.
Upload your business knowledge
Drop your service list, vaccination schedule, vet bios, emergency rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a pet owner — try anything. CARE answers as your business. Iterate same-day. Your vet team gets a 25-min training on the Staff Console.
Go live · founder on standby
Soft launch with every reply reviewed by your vet team for the first 48 hours. Then auto-send. The founder personally watches every onboarding for the first 30 days.
Connect WhatsApp
We hook CARE up to your existing WhatsApp Business number (or get you one). 24–48 hours including Meta verification. No app to install for pet owners.
Upload your business knowledge
Drop your service list, vaccination schedule, vet bios, emergency rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a pet owner — try anything. CARE answers as your business. Iterate same-day. Your vet team gets a 25-min training on the Staff Console.
Go live · founder on standby
Soft launch with every reply reviewed by your vet team for the first 48 hours. Then auto-send. The founder personally watches every onboarding for the first 30 days.
CARE never gives medical advice.
Not because we promise we won't — because the architecture refuses to. Clinical questions escalate to your vet team; emergency keywords page the on-call vet in under 60 seconds.
What CARE reads
What CARE never touches
Your existing PMS (ezyVet, IDEXX Cornerstone, etc.) is untouched. CARE doesn't require an API key, an integration, or read access to clinical records. Medical-advice prompts are refused at the system level.
Bookings and reminders. Never clinical decisions.
Pricing — pay as you grow.
7-day free trial. No credit card. Most businesses recover their monthly cost from one prevented no-show or one captured after-hours booking.
Try CARE risk-free
7 days or 150 conversations — whichever comes first
Scale without limits
Pay once to get set up, then only pay per conversation
Per-Conversation Pricing
Graduated pricing — the more conversations you handle, the less each one costs.
| Monthly Conversations | Price per Conversation |
|---|---|
| 1 – 250 | 4.50 QAR |
| 251 – 750 | 3.00 QAR |
| 751 – 2,000 | 2.00 QAR |
| 2,001 – 5,000 | 1.50 QAR |
| 5,001+ | 1.20 QAR |
Pricing is graduated, not flat. For example, if you have 500 conversations in a month, the first 250 are billed at 4.50 QAR each and the remaining 250 at 3.00 QAR each.
Optional Add-Ons
Custom Workflow
Contact Sales
Tailored automation flows for your specific business processes
White-Label Branding
Contact Sales
Remove Thamra branding and use your own identity
Advanced CRM Connection
Contact Sales
Deep integration with your existing CRM system
Owner questions. Straight answers.
Booking system boundaries, PDPPL compliance, team control, voice notes, no-show handling, pricing — all answered without marketing fluff.
Be one of the first 20 clinics
in the GCC running CARE.
Direct line to the founder during onboarding. White-glove for 30 days. Cancel anytime — your data is yours.
Talk to a clinic specialist.
EMR questions, PDPPL paperwork, multi-doctor setup, pricing scenarios — the founder personally answers every inquiry within hours.
Prefer to send a detailed message?
Fill out the form and we'll connect with you on WhatsApp to continue the conversation.
Fast Response
We typically respond within minutes on WhatsApp
Based in Qatar
Serving medical clinics across the GCC and MENA
Arabic & English
Communicate in your preferred language