AI receptionist on WhatsApp · Built in Doha
The WhatsApp AI receptionist that books — not just answers.
It talks to your customers in native Khaleeji or English, books the right slot with the person they ask for, reminds them, and follows up every no-show. Then the Value tab shows you, in riyals, what it booked.
- Books into your calendar
- Hands over instead of guessing
- Every booking on your WhatsApp
Questions, business collaboration or integration? Contact us
CARE · Value
panel.thamragroup.com
Lamsa Spa · Last 30 days · 27 bookings · 26 priced
CARE made 27 bookings worth QAR 11,300, 9 of them after you closed.
Booked value
QAR 11,300
Quoted, not collected
Booked while closed
QAR 3,150
9 bookings outside opening hours
Win-backs
QAR 650
2 customers rebooked after a cancellation or no-show
Value at risk
QAR 1,300
2 bookings coming up from customers who missed before
When bookings are made
- Meta Tech ProviderOfficial WhatsApp Business Platform
- Stored in QatarYour chats and bookings
- Native Khaleeji + EnglishUnderstands voice notes too
- Set up for youLive within a few working days
What does CARE do for your business?
It books — not just answers.
Books, reschedules and cancels in CARE's own calendar or the booking system you already use, at the right length, with the person the customer asks for.
It talks like your customers.
Native Khaleeji or English, whichever the customer writes in, and it understands voice notes. When it doesn't know, it says so and hands the chat to your team.
Everything reaches your WhatsApp.
Every booking and every handover lands on your WhatsApp, a daily summary arrives at the time you choose, and every chat is live in your dashboard.
It shows you what it booked.
The Value tab adds up what CARE booked at your prices, what came in after you closed, who came back after a no-show, and which upcoming bookings are at risk.
What does a conversation turn into?
Three WhatsApp conversations from the invented spa above, and the line each one adds to its dashboard. Nobody at the spa typed a word.
10:37 PM · you're closed
Lamsa Spa
The day before · at the time you chose
Lamsa Spa
Last week · after a missed appointment
Lamsa Spa
Illustrative example — not a real customer conversation.
What does the CARE dashboard show you?
Each tab below is a screen CARE really has. The business in it is an invented spa. Start with Value: what CARE booked, and what it is worth.
Value
What CARE booked, what it is worth, and what is at risk.
Lamsa Spa · Last 30 days · 27 bookings · 26 priced
CARE made 27 bookings worth QAR 11,300, 9 of them after you closed.
Booked value
QAR 11,300
Quoted, not collected
Booked while closed
QAR 3,150
9 bookings outside opening hours
Win-backs
QAR 650
2 customers rebooked after a cancellation or no-show
Value at risk
QAR 1,300
2 bookings coming up from customers who missed before
When bookings are made
Value by service
- Couples hammam · 5 bookingsQAR 4,750
- 60-minute massage · 12 bookingsQAR 3,600
- Facial · 5 bookingsQAR 1,750
- Body scrub · 4 bookingsQAR 1,200
- Monthly package · 1 bookingNo price yet
Complete this number
Monthly package has no price yet, so 1 booking isn't in the total. Add a price to complete this number.
Bookings at risk
- Alya · FacialQAR 350
20 October, 4:00 PM · Missed once before
- Mona & Fahad · Couples hammamQAR 950
20 October, 8:00 PM · Missed twice before
Sample data — not a real business · Illustrative example — not a real customer conversation.
And every day, a summary on WhatsApp
At the time you choose in Settings: the day's conversations and bookings, and what needs you — without opening the dashboard.
CARE
Daily summary · Lamsa Spa
Yesterday
19
Conversations
7
Booked
2
After closing
1
Cancelled
Needs your attention
- 1 thread is waiting on you: a package question from Asma R.
- 2 bookings tomorrow are still unconfirmed — both from guests who missed before
- Monthly package has no price yet, so it isn't counted in your Value tab
8:00 AM
Which businesses is CARE for?
Any business that takes bookings on WhatsApp. CARE reads your own services, staff and hours, so it books the way you already work. Two kinds of business are shown in detail:
CARE for clinics
Dental, medical, aesthetic and physio clinics, and vets. Patients booked with the doctor they ask for, medical questions handed to your staff, and every appointment's value in one place.
See how it worksCARE for saloons & spas
Hair, colour, lash and nail saloons, barbers and day spas. Clients booked with the stylist they ask for, your packages suggested, and what was booked after closing counted in riyals.
See how it worksRunning something else that takes bookings? CARE can be set up for it from your own service list and hours. Message us and say what you run.
Why can you trust CARE with your WhatsApp?
CARE covers the hours and the volume your team cannot. It does not replace anyone. Here is what it runs on, where your data is kept, and what stays in your hands.
Built on the official WhatsApp Business Platform.
Thamra Group is a registered Meta Tech Provider, so CARE runs on your own WhatsApp Business number through Meta's official platform, with Meta-approved message templates — not an unofficial workaround.
Chats and bookings stored in Qatar.
Your conversations and bookings are kept on servers in Qatar. To write each reply, CARE sends the message text to AI model providers outside Qatar, under terms that bar them from training on it. The Privacy Policy lists every provider we use.
How we handle dataYour team can step in at any time.
Every conversation is live in the dashboard. Anyone you give access to can take a chat over in one tap, and CARE is designed to hand over on its own when a customer needs a person.
It answers only from what you give it.
Your services, prices, FAQs and details — entered in the dashboard or linked from an Excel or Google Sheet. Not the open internet. Change a price and CARE quotes the new one.
CARE's calendar, or your booking system.
Bookings go into CARE's own calendar, or CARE connects to the booking system you already use.
Your data stays yours.
Export your conversations and bookings whenever you want, and delete them yourself. We never sell them, and we share them only with the providers that run CARE, listed in our Privacy Policy.
What comes in while you're closed?
Move the sliders to match your business. This is your own arithmetic — no assumption about CARE is built in.
Booking requests that arrive while you're closed
About QAR 10,500 a month — roughly 35 booking requests.
Your numbers, not a promise. CARE books outside opening hours by default; once it is live, the Value tab shows what it actually booked while you were closed.
Opens WhatsApp with this message ready — you can edit it before you send.
Hi, I ran the CARE calculator for my business and I'd like to book a 15-minute demo. My numbers: about 20 people message us on WhatsApp after we close each week, 4 in 10 of them want to book, and an average booking is worth QAR 300.
How do you get CARE live?
- 1
Book a 15-minute demo
Message us on WhatsApp. The founder shows you CARE booking for a business like yours, and answers your questions.
- 2
Set it up together
We connect your WhatsApp Business number and load your services, prices, staff and hours — in the dashboard, or from an Excel or Google Sheet you already keep.
- 3
Go live
We switch CARE on by hand once your setup is ready, usually within a few working days. From the first booking, your WhatsApp and the Value tab show what it booked.
What do owners ask before buying CARE?
What the Value tab counts, where your data is stored, Arabic, and what CARE won't do — answered without marketing fluff.
The bookings CARE made and their quoted value: the price of each booked service from your own price list. It is not money collected: CARE never takes payments, so each booking counts at your listed price, not at what the customer finally pays. It also shows how many bookings came in while you were closed, win-backs and value at risk, for the last 7, 30 or 90 days, and you can export it.
Yes. Thamra Group is a registered Meta Tech Provider, so CARE runs on Meta's official WhatsApp Business Platform, on your own WhatsApp Business number, with Meta-approved message templates for reminders and no-show messages — not on an unofficial automation layer. That is a platform status, not Meta endorsing CARE, and it is not the badged Meta Business Partner programme.
It answers at 2 AM, during the Friday rush, and while your front desk is with someone standing in front of them. It handles the repeat questions — price, availability, hours, location — books, reschedules, sends reminders and messages no-shows to rebook, without anyone typing. And the Value tab shows you what it booked. Your team keeps the conversations that need a person.
Your chats and bookings are stored in Qatar. To write each reply, CARE sends the text of the customer's message to AI model providers outside Qatar, including in the United States, under business terms that do not let them train their models on it. We do not claim more than that, because it would not be true. What we do commit to is that you can export everything and delete it permanently.
Arabic and English. CARE replies in the language the customer writes in. The Arabic is native Khaleeji rather than stiff Modern Standard Arabic, which is what most tools answer Gulf customers with.
No. CARE handles scheduling and front-desk questions. It does not diagnose, does not advise on treatment, and does not handle prescriptions. It is not a medical device and it makes no clinical decisions.
You give it what you already have: services and prices, opening hours, staff, booking rules and common questions, entered in the dashboard or linked from an Excel or Google Sheet. That is the training. There is no engineering and no prompt writing on your side, and you can update any of it later.
You own your data. Export your conversations and bookings before you go, and delete them permanently — yourself, or by asking us. Your data is never held hostage.
Want the longer read?
WhatsApp Customer Support Automation in the Gulf — How It Actually Works
A technical and practical guide to automating WhatsApp customer support in the GCC — Business API, dialect handling, conversation memory, voice notes, escalation patterns, and compliance.
13 min readAI vs Human Customer Support Agents — A Real Cost Calculator for MENA SMBs
A line-by-line cost breakdown of AI versus human customer support agents in MENA — agent salaries in Doha, Riyadh, Dubai, fully-loaded cost-per-conversation math, and the hybrid model that most MENA SMBs end up with.
15 min readWhy Arabic AI Customer Support Matters for MENA Businesses
Why native Arabic-speaking AI is transforming customer service across the Gulf and Middle East — dialect economics, conversation abandonment data, and the gap between Arabic-first and translation-layer tools.
7 min read
Put CARE on your
WhatsApp number.
Your customers already message that number. CARE answers in Arabic or English, books only slots that exist, and hands the chat to your team the moment someone needs a person. The Value tab shows you what it booked.
Questions, business collaboration or integration? Contact us