The AI receptionist
for your medical clinic.
CARE books appointments and answers patient questions on WhatsApp — in Arabic and English, 24/7 — without ever touching your EMR.
CARE
🎙 'هلا، أبي موعد مع الدكتور خالد باكر بالصبح،|
Demo auto-replays · Toggle عربي to see Arabic responses
No-show rate
-47% this month
After-hours
12 booked last night
What is CARE?
The AI receptionist that books, reminds, and answers — 24/7 in Arabic and English.
CARE is the AI receptionist for medical clinics in the GCC, built by Thamra Group in Doha, Qatar. CARE books appointments and answers patient questions on WhatsApp — in Arabic and English, 24/7 — without ever touching your EMR. It speaks Gulf (Khaleeji), Egyptian, Levantine, and Modern Standard Arabic plus English, transcribes voice notes in dialect, and recognises red-flag symptoms to escalate emergencies safely. CARE is PDPPL-compliant, hosted in the GCC, never reads patient records, and lets your receptionist take over any conversation at any time. Pricing is pay-as-you-grow: a 7-day free trial covering 150 conversations, then a one-time 299 QAR setup fee plus per-conversation pricing that drops with volume. CARE is built for dental, aesthetic, physio, and general medical clinics across Qatar, the UAE, Saudi Arabia, Kuwait, Bahrain, Oman, Egypt, Jordan, and Lebanon.
Books appointments 24/7
Schedules, confirms, reschedules, and reminds — on WhatsApp, never on hold.
24/7
Patients answered
-0%
No-show drop (avg)
0
Dialects + English
0
MENA markets served
Built for
- Qatar
- UAE
- Saudi Arabia
- Kuwait
- Bahrain
- Oman
- Egypt
- Jordan
- Lebanon
Fewer No-Shows
Reminders nudge customers to confirm
Patient Coverage
Active every hour, every night
Questions Auto-Answered
9 of 10 conversations
1 routed to your team
Dialects + English
Native dialect match — never robotic
No-show reduction reflects industry benchmarks for AI-driven reminder workflows in medical clinics. Auto-answered patient questions figure tracks observed performance from early CARE deployments. Actual results depend on patient mix, reminder cadence, and clinic protocols.
The dashboard your receptionist actually wants to use.
Live patient inbox. Today's schedule with pre-visit answers attached. No-show risk per slot. Outbound recall in one tap. CARE handles 90% of conversations; the Staff Console is where your team stays in control of the rest.
Every WhatsApp message, every CARE reply, in one feed.
Your receptionist sees every conversation CARE is handling — live. She can step in mid-thread, override a reply, or take full control. CARE watches her response and learns from it.
Each patient arrives with their answers attached.
CARE asks the questions your doctor would ask before the visit — medications, allergies, last cleaning, what specifically hurts — and hands the doctor a one-page summary. 5–10 minutes saved per patient.
See which appointments are likely to be missed.
CARE scores no-show risk per upcoming slot using confirmation pattern, history, time-of-day, and weather. High-risk slots trigger a smart reminder cadence; very-high-risk slots prompt your receptionist to fill them proactively.
Recall the patients you've stopped seeing.
Clinical-recall by interval — 6-month dental check, 12-month derm full-body, physio progress check at session 3/6. Meta-approved templates, one-tap booking, every clinic's biggest hidden revenue line.
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ +12% this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ +12% this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
Every WhatsApp message, every CARE reply, in one feed.
Your receptionist sees every conversation CARE is handling — live. She can step in mid-thread, override a reply, or take full control. CARE watches her response and learns from it.
Each patient arrives with their answers attached.
CARE asks the questions your doctor would ask before the visit — medications, allergies, last cleaning, what specifically hurts — and hands the doctor a one-page summary. 5–10 minutes saved per patient.
See which appointments are likely to be missed.
CARE scores no-show risk per upcoming slot using confirmation pattern, history, time-of-day, and weather. High-risk slots trigger a smart reminder cadence; very-high-risk slots prompt your receptionist to fill them proactively.
Recall the patients you've stopped seeing.
Clinical-recall by interval — 6-month dental check, 12-month derm full-body, physio progress check at session 3/6. Meta-approved templates, one-tap booking, every clinic's biggest hidden revenue line.
Same patient, same WhatsApp message — two very different outcomes.
Traditional reception
Patient · 10:47 PM
"Do you have an opening for a cleaning this week?"
- Patient waits hours for a reply
- After-hours messages = lost bookings
- Voice notes get translated by Google
- Receptionist drowns in repeats
With CARE
CARE · 10:47 PM
"Hi! Yes — Dr. Sara has Wednesday 4:30 PM and Thursday 10:00 AM open. Which works?"
- Patient answered in seconds, in their dialect
- Bookings captured at 11 PM, confirmed by morning
- Voice notes transcribed + answered in voice
- Repeats handled automatically · receptionist supervises
5 problems every clinic owner knows. Solved by CARE.
Tap a problem to watch CARE handle it live — in the patient's dialect, without your staff lifting a finger.
After-hours bookings disappear by morning.
"Do you have an opening for a cleaning this week?"
CARE
عندكم موعد تنظيف هذا الأسبوع؟
Demo auto-replays · Toggle عربي to see Arabic responses
Built for clinics. Not retrofitted from a generic chatbot.
Every capability below exists because a clinic owner told us their generic bot couldn't handle it.
No-show prediction & smart reminders
CARE scores no-show risk per upcoming slot based on confirmation pattern, history, time-of-day, and even weather. High-risk slots trigger a smart reminder cadence; very-high-risk slots get flagged to your receptionist to fill proactively.
Voice notes in Khaleeji, understood
Patients dictate symptoms in voice — Khaleeji, Egyptian, Levantine. CARE transcribes, understands medical vocabulary, and replies in their dialect. Even by voice if they prefer.
Red-flag symptom detection
Chest pain, severe bleeding, signs of stroke — CARE refuses to book, advises ER, and alerts your on-call staff within 60 seconds. Routine clinical decisions are never CARE's call.
5 dialects, auto-detected
Khaleeji · Egyptian · Levantine · MSA · English. Matched from the first message.
Outbound recall by clinical interval
Not "we miss you." 6-month dental check, 12-month derm, physio session 3/6. Meta-approved templates, one-tap booking.
Receptionist supervises, doesn't compete
Live inbox · suggest-reply mode · one-tap override · knowledge correction. Your team stays in control.
Compliance built in — not bolted on
PDPPL-compliant, hosted in the GCC, every conversation has a full audit trail with one-click PDF export. Patient-initiated data deletion handled automatically. No EMR access by architecture.
Procedure-aware scheduling
Cleaning = 30 min · root canal = 90 min · physio first session = 60 min. CARE knows from your price list.
See what no-shows and missed after-hours messages are costing you.
Type your clinic's numbers. Watch what you're losing. Decide if CARE is worth a 15-minute demo.
Your clinic
505,440 QAR / year
ROI multiple at CARE pricing: 14.0×
46,800 QAR/mo
37,440 QAR/mo
Worth a 15-minute demo?
Founder-led · no slides · we'll show CARE handle a Khaleeji booking live.
Live in 7 days. White-glove for 30.
No EMR integration. No developers. No 6-month implementation. You drop documents into a folder; we do the rest.
Connect WhatsApp
We hook CARE up to your existing WhatsApp Business number (or get you one). 24–48 hours including Meta verification. No app to install for patients.
Upload your clinic protocols
Drop your price list, FAQs, doctor profiles, booking rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a patient — try anything. CARE answers as your clinic. Iterate same-day. Your receptionist gets a 25-min training on the Staff Console.
Go live · founder on standby
Soft launch with every reply reviewed by your receptionist for the first 48 hours. Then auto-send. The founder personally watches every onboarding for the first 30 days.
Connect WhatsApp
We hook CARE up to your existing WhatsApp Business number (or get you one). 24–48 hours including Meta verification. No app to install for patients.
Upload your clinic protocols
Drop your price list, FAQs, doctor profiles, booking rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a patient — try anything. CARE answers as your clinic. Iterate same-day. Your receptionist gets a 25-min training on the Staff Console.
Go live · founder on standby
Soft launch with every reply reviewed by your receptionist for the first 48 hours. Then auto-send. The founder personally watches every onboarding for the first 30 days.
CARE never sees your patient records.
Not because we promise we won't — because the architecture won't let us. Here's exactly what CARE touches and what it doesn't.
What CARE reads
What CARE never touches
Your existing clinic management system (Cliniko, Dentally, Insta Health, etc.) is untouched. CARE doesn't require an API key, an integration, or read access to your EMR. The only data it sees is what your patients send on WhatsApp + the documents you upload.
We say "no" to four things — on purpose.
Every clinic owner's first question is "what about my patients' data?" Here's exactly what we don't do, by design.
Doesn't replace your EMR.
Cliniko, Dentally, Insta Health — they all stay exactly where they are. CARE has no API into them and no read access.
Doesn't see medical records.
Patient charts, test results, prescriptions — invisible to CARE by architecture. We can't access them; you can't grant access if you wanted to.
Doesn't store treatment notes.
Clinical documentation belongs in your EMR. CARE only stores conversations and the documents you upload (price list, FAQ, protocols).
Doesn't lock out your receptionist.
Every CARE conversation is visible in the Staff Console in real time. Your team can take over any thread, any time, with one tap.
Clinic pricing — pay as you grow.
7-day free trial. No credit card. Most clinics recover their monthly cost from one prevented no-show.
Try CARE risk-free
7 days or 150 conversations — whichever comes first
Scale without limits
Pay once to get set up, then only pay per conversation
Per-Conversation Pricing
Graduated pricing — the more conversations you handle, the less each one costs.
| Monthly Conversations | Price per Conversation |
|---|---|
| 1 – 250 | 4.50 QAR |
| 251 – 750 | 3.00 QAR |
| 751 – 2,000 | 2.00 QAR |
| 2,001 – 5,000 | 1.50 QAR |
| 5,001+ | 1.20 QAR |
Pricing is graduated, not flat. For example, if you have 500 conversations in a month, the first 250 are billed at 4.50 QAR each and the remaining 250 at 3.00 QAR each.
Optional Add-Ons
Custom Workflow
Contact Sales
Tailored automation flows for your specific business processes
White-Label Branding
Contact Sales
Remove Thamra branding and use your own identity
Advanced CRM Connection
Contact Sales
Deep integration with your existing CRM system
Clinic owner questions. Straight answers.
EMR boundaries, PDPPL compliance, receptionist control, voice notes, no-show handling, pricing — all answered without marketing fluff.
Be one of the first 20 clinics
in the GCC running CARE.
Direct line to the founder during onboarding. White-glove for 30 days. Cancel anytime — your data is yours.
Talk to a clinic specialist.
EMR questions, PDPPL paperwork, multi-doctor setup, pricing scenarios — the founder personally answers every inquiry within hours.
Prefer to send a detailed message?
Fill out the form and we'll connect with you on WhatsApp to continue the conversation.
Fast Response
We typically respond within minutes on WhatsApp
Based in Qatar
Serving medical clinics across the GCC and MENA
Arabic & English
Communicate in your preferred language