AI receptionist on WhatsApp · Qatar & the GCC
The AI receptionist that shows you what it booked.
CARE replies to your customers on WhatsApp in Arabic and English, books them in, and messages no-shows to rebook — day and night. Its Value tab shows you what every booking is worth, and which ones came in after you closed.
- Arabic + English · 24/7
- You see every conversation
- Your team steps in with one tap
CARE · Value
panel.thamragroup.com
Lamsa Spa · Last 30 days · 27 bookings · 26 priced
CARE booked 27 bookings worth QAR 11,300, 9 of them after you closed.
Booked value
QAR 11,300
Quoted, not collected
Booked while closed
QAR 3,150
9 bookings outside opening hours
Win-backs
QAR 650
2 customers rebooked after a cancellation or no-show
Value at risk
QAR 1,300
2 bookings coming up from customers who missed before
When bookings are made
What does CARE do?
It replies.
Every WhatsApp message, in Arabic and English, day and night — voice notes included. When someone needs a person, CARE hands the chat to your team with the whole conversation.
It books.
Bookings, changes and cancellations from your own services, staff and hours, with the person the customer asks for. Reminders go out when you choose, and CARE messages no-shows to rebook them.
It shows you the value.
The Value tab adds up what CARE booked, what came in after you closed, who came back, and what is at risk. A daily summary reaches your WhatsApp at the time you choose.
What does the CARE dashboard show you?
Each tab below is a screen CARE really has. The business in it is an invented spa. Start with Value: what CARE booked, and what it is worth.
Value
What CARE booked, what it is worth, and what is at risk.
Lamsa Spa · Last 30 days · 27 bookings · 26 priced
CARE booked 27 bookings worth QAR 11,300, 9 of them after you closed.
Booked value
QAR 11,300
Quoted, not collected
Booked while closed
QAR 3,150
9 bookings outside opening hours
Win-backs
QAR 650
2 customers rebooked after a cancellation or no-show
Value at risk
QAR 1,300
2 bookings coming up from customers who missed before
When bookings are made
Value by service
- Couples hammam · 5 bookingsQAR 4,750
- 60-minute massage · 12 bookingsQAR 3,600
- Facial · 5 bookingsQAR 1,750
- Body scrub · 4 bookingsQAR 1,200
- Monthly package · 1 bookingNo price yet
Complete this number
Monthly package has no price yet, so 1 booking isn't in the total. Add a price to complete this number.
Bookings at risk
- Alya · FacialQAR 350
20 October, 4:00 PM · Missed once before
- Mona & Fahad · Couples hammamQAR 950
20 October, 8:00 PM · Missed twice before
Sample data — not a real business · Illustrative example — not a real customer conversation.
And every day, a summary on WhatsApp
At the time you choose in Settings: the day's conversations and bookings, and what needs you — without opening the dashboard.
CARE
Daily summary · Lamsa Spa
Yesterday
19
Conversations
7
Booked
2
After closing
1
Cancelled
Needs your attention
- 1 thread is waiting on you: a package question from Asma R.
- 2 bookings tomorrow are still unconfirmed — both from guests who missed before
- Monthly package has no price yet, so it isn't counted in your Value tab
8:00 AM
What does a conversation turn into?
Three WhatsApp conversations from the invented spa above, and the line each one adds to its dashboard. Nobody at the spa typed a word.
10:37 PM · you're closed
Lamsa Spa
The day before · at the time you chose
Lamsa Spa
Last week · after a missed appointment
Lamsa Spa
Illustrative example — not a real customer conversation.
Which businesses is CARE for?
Any business that takes bookings on WhatsApp. CARE reads your own services, staff and hours, so it books the way you already work. Two kinds of business are shown in detail:
CARE for clinics
Dental, medical, aesthetic and physio clinics, and vets. Patients booked with the doctor they ask for, medical questions handed to your staff, and every appointment's value in one place.
See how it worksCARE for saloons & spas
Hair, colour, lash, nails and barber, and day spas. Clients booked with the stylist they ask for, your packages suggested, and the chairs filled after closing counted in riyals.
See how it worksRunning something else that takes bookings? CARE can be set up for it from your own service list and hours. Message us and say what you run.
What stays in your hands?
CARE covers the hours and the volume your team cannot. It does not replace anyone, and these are the lines it does not cross.
Your team can step in at any time.
Every conversation is live in the dashboard. Anyone you give access to can take a chat over in one tap, and CARE is designed to hand over on its own when a customer needs a person.
It answers only from what you give it.
Your services, prices, FAQs and details — entered in the dashboard or linked from an Excel or Google Sheet. Not the open internet. Change a price and CARE quotes the new one.
CARE's calendar, or your booking system.
Bookings go into CARE's own calendar, or into the booking system you already use. Connecting your system is included in the licence.
Your data stays yours.
Export your conversations and bookings whenever you want, and delete them yourself. We never share or sell them.
How do you get CARE live?
- 1
Get your price
Message us on WhatsApp. We ask how many branches and WhatsApp numbers you need covered, and quote your annual licence in writing.
- 2
Set it up together
We connect your WhatsApp Business number and load your services, prices, staff and hours — in the dashboard, or from an Excel or Google Sheet you already keep.
- 3
Go live
Pay by bank transfer and we switch CARE on once it is confirmed. You are usually live within a few working days of the transfer clearing.
- 4
Watch the Value tab
From the first booking, the Value tab and your daily summary on WhatsApp show what CARE booked and what needs you.
If CARE is not right for you, ask within 30 days of go-live and we return 85% of what you paid.
What does CARE cost?
An annual licence. No monthly bill. One payment covers a 12-month licence, quoted for your business — no per-message charges, no per-seat fees, and no conversation limit.
One payment. A full year of CARE.
What the payment covers
One payment covers the year, and the Value tab shows you, in riyals, what CARE booked during it.
Get your price on WhatsApp85% back within 30 days
Not right for you? Ask within 30 days of the day CARE goes live on your WhatsApp number and we return 85% of what you paid. The same applies to every renewal, measured from the renewal date. The remaining 15% covers setup and onboarding on a first term, and account administration on a renewal.
Read the refund policyOptional Add-Ons
Custom Workflow
Quoted separately
Tailored automation flows for your own processes
White-Label Branding
Quoted separately
Remove Thamra branding and use your own identity
What do owners ask before buying CARE?
What the Value tab counts, pricing, data control, team handover, Arabic, and what CARE won't do — answered without marketing fluff.
The bookings CARE made and their quoted value: the price of each booked service from your own price list. It is not money collected: CARE never takes payments, so each booking counts at your listed price, not at what the customer finally pays. It also shows how many bookings came in while you were closed, win-backs and value at risk, for the last 7, 30 or 90 days, and you can export it.
CARE is one payment covering a 12-month licence, quoted for your business. There is no monthly bill, no per-message charge and no per-seat fee, and conversations are not metered. Renewal is yours to decide each year and nothing is auto-charged. Message us on WhatsApp for a price. If CARE is not right for you, ask within 30 days of go-live and we return 85% of what you paid.
It answers at 2 AM, during the Friday rush, and while your front desk is with someone standing in front of them. It handles the repeat questions — price, availability, hours, location — books, reschedules, sends reminders and messages no-shows to rebook, without anyone typing. And the Value tab shows you what it booked. Your team keeps the conversations that need a person.
CARE answers only from the information you give it — services, prices, FAQs and business details, entered in the dashboard or linked from an Excel or Google Sheet — and the messages your customers send on WhatsApp. You decide what goes in, we never share or sell your data, and you can export or permanently delete it yourself at any time.
Arabic and English. CARE replies in the language the customer writes in. The Arabic is native Khaleeji rather than stiff Modern Standard Arabic, which is what most tools answer Gulf customers with.
No. CARE handles scheduling and front-desk questions. It does not diagnose, does not advise on treatment, and does not handle prescriptions. It is not a medical device and it makes no clinical decisions.
You give it what you already have: services and prices, opening hours, staff, booking rules and common questions, entered in the dashboard or linked from an Excel or Google Sheet. That is the training. There is no engineering and no prompt writing on your side, and you can update any of it later.
If CARE is not right for you, ask within 30 days of go-live and 85% of what you paid is returned; 15% is retained to cover onboarding work already done. On a renewal the same window runs from the renewal date. The full process and timings are in the refund policy.
Want the longer read?
WhatsApp Customer Support Automation in the Gulf — How It Actually Works
A technical and practical guide to automating WhatsApp customer support in the GCC — Business API, dialect handling, conversation memory, voice notes, escalation patterns, and compliance.
13 min readAI vs Human Customer Support Agents — A Real Cost Calculator for MENA SMBs
A line-by-line cost breakdown of AI versus human customer support agents in MENA — agent salaries in Doha, Riyadh, Dubai, fully-loaded cost-per-conversation math, and the hybrid model that most MENA SMBs end up with.
15 min readWhy Arabic AI Customer Support Matters for MENA Businesses
Why native Arabic-speaking AI is transforming customer service across the Gulf and Middle East — dialect economics, conversation abandonment data, and the gap between Arabic-first and translation-layer tools.
7 min read
Put CARE on your
WhatsApp number.
Your customers already message that number. CARE answers in Arabic or English, books only slots that exist, and hands the chat to your team the moment someone needs a person. The Value tab shows you what it booked.