CARE - Arabic AI Customer Support AgentCARE

    Never Miss A Customer.
    Ever.

    CARE handles WhatsApp messages and web chats in perfect Arabic — while you sleep, during rush hour, on your day off.

    Arabic-First + English
    24/7 Always On
    WhatsApp + Web Chat

    ~90%

    Resolution Rate

    Instant

    Response Time

    4+

    Arabic Dialects

    CARE

    CARE

    Online

    مرحبا، طلبت من 3 أيام. وين طلبي؟

    Demo auto-replays · Toggle عربي to see Arabic responses

    Watch CARE In Action

    See how CARE handles real customer conversations on WhatsApp and Email

    Car Service Booking

    A customer messages your garage to book a service

    هلا، سيارتي تبي تغيير زيت وتبديل كفرات
    أهلاً! أقدر أساعدك. شنو نوع سيارتك وكم الكيلومترات الحين؟
    لاندكروزر ٢٠٢٢، تقريباً ٤٥ ألف كم
    تمام! على ٤٥ ألف كم اللاندكروزر يحتاج تغيير زيت صناعي كامل + تبديل كفرات. السعر ٣٥٠ ريال. عندنا مواعيد بكرة ٩ الصبح أو ٢ الظهر. أيهم يناسبك؟
    ٩ الصبح
    تم! الحجز مؤكد بكرة الساعة ٩. الخدمة: تغيير زيت صناعي كامل + تبديل كفرات. بنرسلك تذكير الليلة. تبي شي ثاني؟ 🔧

    الحجز تم في أقل من دقيقتين. بدون تدخل بشري.

    Angry Customer Escalation

    A frustrated customer demands to speak to a manager

    صار لي ٣ أيام أنتظر المبلغ المسترد!! هذا نصب!
    أعتذر جداً عن التأخير. خليني أفتح حسابك وأشيك على الموضوع الحين.
    ما أبي أعذار. أبي المدير الحين.
    أفهمك تماماً. الحين أحولك لمسؤول فريقنا. أرسلتله كل تفاصيل حالتك عشان ما تحتاج تعيد شي.
    ⚠️ تم التحويل لأحمد (مسؤول الدعم) مع كامل المحادثة ورقم الاسترجاع #RF-4821.

    تحويل ذكي مع كل التفاصيل. العميل ما يعيد شي.

    Dental Appointment

    A patient books a dental checkup via WhatsApp

    أبي أحجز موعد تنظيف أسنان
    أكيد! ممكن اسمك الكامل؟
    نورة المنصوري
    شكراً نورة! هل هذا نفس رقم الجوال المسجل عندنا؟
    ايه نفسه
    لقيت ملفك! آخر تنظيف كان قبل ٧ شهور. الدكتورة هنا عندها مواعيد السبت ١٠ الصبح أو الاثنين ٤ العصر. أيهم يناسبك؟
    السبت ١٠ الصبح
    تم الحجز! السبت الساعة ١٠ مع الدكتورة هنا لتنظيف الأسنان. بنرسلك تذكير قبل الموعد ب٢٤ ساعة. نشوفك! 😊

    الموعد محجوز مع سجل المريض. بشكل تلقائي.

    Your Business, Automated

    See how CARE works for your industry

    Restaurants & Cafes

    Orders, reservations, and menu inquiries handled around the clock

    • Take delivery and pickup orders via WhatsApp
    • Book table reservations and manage cancellations
    • Answer menu questions including allergies and prices
    See example

    Customer: Hi, do you have gluten-free pasta? I'd like to order for delivery at 8 PM tonight.

    CARE: Yes! We have gluten-free penne and spaghetti. Would you like to place an order? What would you like?

    Order taken, confirmed for 8 PM delivery. No staff time spent on the phone.

    Salons & Spas

    Bookings, reminders, and service inquiries on autopilot

    • Book and reschedule appointments instantly
    • Send reminders that reduce no-shows by 60%
    • Answer questions about services, prices, and hours
    See example

    Customer: Can I book a haircut and color for this Saturday at 3 PM?

    CARE: Saturday 3 PM is available! Which stylist would you prefer? Haircut + color takes about 2.5 hours.

    Booked in 30 seconds. Confirmation sent. Reminder scheduled 24h before.

    Retail & Shopping

    Stock checks, store questions, and returns handled instantly

    • Check product availability and stock in real-time
    • Answer store hours, location, and parking questions
    • Process return and exchange requests automatically
    See example

    Customer: Do you have the Nike Air Max in size 43 in black?

    CARE: Yes! In stock at our City Center location. 450 QAR. Would you like me to reserve it for you?

    Product reserved for pickup. No wasted trips for the customer.

    Real Estate

    Lead qualification, viewings, and property inquiries captured 24/7

    • Answer property inquiries with price and features
    • Schedule viewing appointments with available agents
    • Qualify leads and collect buyer requirements
    See example

    Customer: I'm interested in the 3-bedroom villa in The Pearl. Can I view it this week?

    CARE: It's available! 3 bed, 4 bath, 250 sqm at 1.8M QAR. Thursday 4 PM or Saturday 10 AM?

    Viewing scheduled. Agent gets full context before the appointment.

    Medical Clinics

    Appointments, prescriptions, and patient questions streamlined

    • Book and reschedule patient appointments
    • Handle prescription renewal requests
    • Answer questions about services and insurance
    See example

    Customer: I need to renew my blood pressure medication. Any openings with Dr. Ahmed?

    CARE: Dr. Ahmed has Wednesday 2 PM or Thursday 10 AM. Which time works better for you?

    Appointment booked. Patient file prepared with renewal request.

    Auto Services

    Service bookings, instant quotes, and maintenance inquiries

    • Book oil changes, tire rotations, and services
    • Provide instant quotes for common services
    • Answer questions about duration and pricing
    See example

    Customer: How much for an oil change for a 2020 Toyota Camry? Can you do it tomorrow?

    CARE: 150 QAR including synthetic oil and filter. Tomorrow: 9 AM, 12 PM, or 3 PM. 45 minutes.

    Booked for 9 AM. Customer knows exact price. Bay prepared in advance.

    E-commerce

    Order tracking, product questions, and returns resolved fast

    • Provide order tracking and delivery updates
    • Answer product questions on specs and sizing
    • Process return and refund requests
    See example

    Customer: Where's my order #12345? It was supposed to arrive yesterday.

    CARE: Order #12345 is with the courier, arriving today by 5 PM. Want me to request priority?

    Customer updated instantly. Frustration avoided. Courier notified.

    Professional Services

    Consultations, pricing inquiries, and client qualification automated

    • Book consultation appointments with the team
    • Provide service pricing information instantly
    • Qualify leads and collect project requirements
    See example

    Customer: I need a lawyer for a contract review. What are your rates?

    CARE: Contract review starts at 1,500 QAR. Free 15-min consultation available Tuesday or Wednesday.

    Consultation booked. Attorney receives case summary in advance.

    What CARE Actually Does

    Built specifically for Arabic business conversations

    Live Conversations
    A

    Ahmed Al-Mansoori

    Is table 5 available tonight?

    2m
    S

    Sara Khan

    Track my order #2847

    5m
    M

    Mohammed Hassan

    أبي أغير موعدي

    8m
    • Instant responses
    • Rich media support (images, PDFs, voice notes)
    • Auto-routing to departments or humans
    • Sentiment analysis (detects frustration)

    ⚡ Instant response time

    Simple, Usage-Based Pricing

    Try free for 14 days. Pay only for what you use.

    Free Trial

    Try CARE risk-free

    0QAR

    14 days or 150 conversations — whichever comes first

    14 days free or 150 conversations
    Full platform access
    WhatsApp + Web Chat
    Auto-converts to paid plan
    RECOMMENDED

    Pay-as-You-Grow

    Scale without limits

    299QAR one-time

    Pay once to get set up, then only pay per conversation

    299 QAR one-time setup fee — pay once, you're in
    Only pay when customers talk to you
    Volume discounts — the more you use, the less you pay
    WhatsApp + Web Chat
    Priority support
    Monthly invoicing with 10-day payment window

    Per-Conversation Pricing

    Graduated pricing — the more conversations you handle, the less each one costs.

    Monthly ConversationsPrice per Conversation
    1 – 2504.50 QAR
    251 – 7503.00 QAR
    751 – 2,0002.00 QAR
    2,001 – 5,0001.50 QAR
    5,001+1.20 QAR

    Pricing is graduated, not flat. For example, if you have 500 conversations in a month, the first 250 are billed at 4.50 QAR each and the remaining 250 at 3.00 QAR each.

    Optional Add-Ons

    Custom Workflow

    Contact Sales

    Tailored automation flows for your specific business processes

    White-Label Branding

    Contact Sales

    Remove Thamra branding and use your own identity

    Advanced CRM Connection

    Contact Sales

    Deep integration with your existing CRM system

    15-day refund policy
    Quick & easy setup
    Cancel anytime

    Effortless Onboarding

    We handle the setup — you just share your business details

    1

    Tell Us About Your Business

    Share your menu, service list, or product catalog. Answer 10 simple questions — we build your knowledge base from there.

    2

    We Connect Your Channels

    We link CARE to your WhatsApp Business and add the web chat widget to your site. No technical work on your end.

    3

    Review & Go Live

    We walk you through a live demo. Fine-tune responses together, and launch when you're happy.

    Got Questions?

    Find answers about setup, pricing, Arabic dialect support, data security, and more.

    What Arabic dialects does CARE support?How does setup work?How is CARE different from a general chatbot?
    Let's Talk

    Ready to Get Started?

    Whether you have a question about CARE, need a demo, or want to discuss your specific needs — we're here to help.

    Prefer to send a detailed message?

    Fill out the form and we'll connect with you on WhatsApp to continue the conversation.

    Fast Response

    We typically respond within minutes on WhatsApp

    Based in Qatar

    Serving businesses across the GCC and MENA

    Arabic & English

    Communicate in your preferred language

    Your message will open in WhatsApp so we can respond instantly. No spam, ever.