CARECARE

    Never Miss A Customer.
    Ever.

    Your AI support employee that understands Arabic, reads emotions, and handles everything — while you focus on your business.

    WhatsApp + Web Chat · Arabic + English · 24/7

    CARE

    CARE

    Online

    مرحبا، طلبت من 3 أيام. وين طلبي؟

    Demo auto-replays · Toggle عربي to see Arabic responses

    ~90%

    Resolved

    Without Staff

    < 2s

    Response Time

    24/7

    Always On

    60%

    Fewer No-Shows

    With Reminders

    See CARE In Action

    Real conversations. Real results.

    Car Service Booking

    A customer messages your garage to book a service

    هلا، سيارتي تبي تغيير زيت وتبديل كفرات
    أهلاً! أقدر أساعدك. شنو نوع سيارتك وكم الكيلومترات الحين؟
    لاندكروزر ٢٠٢٢، تقريباً ٤٥ ألف كم
    تمام! على ٤٥ ألف كم اللاندكروزر يحتاج تغيير زيت صناعي كامل + تبديل كفرات. السعر ٣٥٠ ريال. عندنا مواعيد بكرة ٩ الصبح أو ٢ الظهر. أيهم يناسبك؟
    ٩ الصبح
    تم! الحجز مؤكد بكرة الساعة ٩. الخدمة: تغيير زيت صناعي كامل + تبديل كفرات. بنرسلك تذكير الليلة. تبي شي ثاني؟ 🔧

    الحجز تم في أقل من دقيقتين. بدون تدخل بشري.

    Angry Customer Escalation

    A frustrated customer demands to speak to a manager

    صار لي ٣ أيام أنتظر المبلغ المسترد!! هذا نصب!
    أعتذر جداً عن التأخير. خليني أفتح حسابك وأشيك على الموضوع الحين.
    ما أبي أعذار. أبي المدير الحين.
    أفهمك تماماً. الحين أحولك لمسؤول فريقنا. أرسلتله كل تفاصيل حالتك عشان ما تحتاج تعيد شي.
    ⚠️ تم التحويل لأحمد (مسؤول الدعم) مع كامل المحادثة ورقم الاسترجاع #RF-4821.

    تحويل ذكي مع كل التفاصيل. العميل ما يعيد شي.

    Dental Appointment

    A patient books a dental checkup via WhatsApp

    أبي أحجز موعد تنظيف أسنان
    أكيد! ممكن اسمك الكامل؟
    نورة المنصوري
    شكراً نورة! هل هذا نفس رقم الجوال المسجل عندنا؟
    ايه نفسه
    لقيت ملفك! آخر تنظيف كان قبل ٧ شهور. الدكتورة هنا عندها مواعيد السبت ١٠ الصبح أو الاثنين ٤ العصر. أيهم يناسبك؟
    السبت ١٠ الصبح
    تم الحجز! السبت الساعة ١٠ مع الدكتورة هنا لتنظيف الأسنان. بنرسلك تذكير قبل الموعد ب٢٤ ساعة. نشوفك! 😊

    الموعد محجوز مع سجل المريض. بشكل تلقائي.

    Understands What They Really Mean

    CARE doesn't match keywords — it understands intent. Whether your customer writes in Gulf Arabic, Egyptian, English, or even Arabizi, CARE knows exactly what they need.

    • Detects the real intent behind every message
    • Handles multiple requests in one message
    • Works across 5 Arabic dialects and English

    Customer Message

    "ابي ارجع الطلب وابي اعرف متى يوصل الطلب الثاني"

    CARE understood

    Intent 1Refund Request
    Intent 2Order Tracking
    DialectGulf Arabic
    UrgencyNormal

    Reads The Room

    CARE tracks your customer's emotions throughout the conversation. When frustration builds, it adapts its tone — or brings in a human before things escalate.

    • Detects frustration, anger, sarcasm, and urgency
    • Adapts tone automatically when customers are upset
    • Escalates to your team at exactly the right moment

    "وين طلبي؟"

    Curious

    "صار لي اسبوع!"

    Frustrated

    "هذا آخر مرة اطلب منكم"

    Angry
    Tone shifted to empathetic
    Manager notified with full context

    Remembers Every Customer

    Returning customers get recognized instantly. CARE recalls their name, past visits, preferences, and language — so they never have to repeat themselves.

    • Greets returning customers by name
    • Recalls past appointments and orders
    • Uses their preferred language and dialect
    N

    Noura Al-Mansouri

    Returning Customer

    Last VisitMarch 15 — Dental Cleaning
    Preferred Dr.Dr. Hana
    LanguageGulf Arabic
    Pref. TimeSaturday mornings
    Total Visits7

    "هلا نورة! تبين نفس الموعد مع الدكتورة هنا السبت الصبح؟"

    Talks Like A Real Person

    No robotic responses. CARE speaks naturally in your customer's own dialect, uses appropriate greetings, and matches your brand's personality.

    • Responds in Gulf, Egyptian, or Levantine Arabic
    • Uses natural expressions, not template text
    • Matches your brand's tone and personality

    Generic Bot

    "Your appointment has been scheduled for Saturday at 10:00 AM. Is there anything else I can help you with?"

    Cold
    English only
    Template

    CARE

    "تم يا نورة! السبت ١٠ الصبح مع الدكتورة هنا. بنرسلك تذكير. تبين شي ثاني؟ 😊"

    Personal
    Native Arabic
    Natural

    Acts, Not Just Answers

    CARE doesn't just respond — it takes real action. Booking appointments, processing orders, handling refunds — all automatically with your customer's confirmation.

    • Books, reschedules, and cancels appointments
    • Processes orders and handles refunds
    • Always confirms before taking any action

    Customer

    "ابي احجز موعد"

    Check availability
    Suggest time slots
    Customer confirms
    Booking created
    Reminder scheduled

    Appointment booked in under 2 minutes. Zero staff involved.

    Your Dashboard

    Everything happening in your business. At a glance.

    DashboardOverview
    Live
    ENAR

    Medical Dashboard

    Clinic overview & appointment tracking

    APPOINTMENTS TODAY

    12

    ↗ +20% from yesterday

    PATIENTS TODAY

    8

    UPCOMING FOLLOW-UPS

    3

    PENDING CONFIRMATIONS

    5

    NO-SHOW RATE

    2%

    Usage & Billing

    3,500 / 10,000 messages

    Conversations

    847

    Total Conversations

    12

    Active

    823

    Resolved

    12

    Escalated

    Recent Activity

    Latest ConversationsLatest Tickets

    Ahmed Al-Mansouri

    whatsapp · 2m ago

    active

    Noura K.

    whatsapp · 15m ago

    active

    Sara Hassan

    web chat · 1h ago

    resolved

    Mohammed R.

    whatsapp · 3h ago

    resolved

    View All

    Works For Every Business

    Restaurants, clinics, salons, retail — CARE adapts to your industry

    Booking·Orders·Refunds·Reservations·Inquiries·Complaints·Reminders·FAQ

    Restaurants & Cafes

    Orders, reservations, and menu inquiries handled around the clock

    • Take delivery and pickup orders via WhatsApp
    • Book table reservations and manage cancellations
    • Answer menu questions including allergies and prices
    See example

    Customer: Hi, do you have gluten-free pasta? I'd like to order for delivery at 8 PM tonight.

    CARE: Yes! We have gluten-free penne and spaghetti. Would you like to place an order? What would you like?

    Order taken, confirmed for 8 PM delivery. No staff time spent on the phone.

    Salons & Spas

    Bookings, reminders, and service inquiries on autopilot

    • Book and reschedule appointments instantly
    • Send reminders that reduce no-shows by 60%
    • Answer questions about services, prices, and hours
    See example

    Customer: Can I book a haircut and color for this Saturday at 3 PM?

    CARE: Saturday 3 PM is available! Which stylist would you prefer? Haircut + color takes about 2.5 hours.

    Booked in 30 seconds. Confirmation sent. Reminder scheduled 24h before.

    Retail & Shopping

    Stock checks, store questions, and returns handled instantly

    • Check product availability and stock in real-time
    • Answer store hours, location, and parking questions
    • Process return and exchange requests automatically
    See example

    Customer: Do you have the Nike Air Max in size 43 in black?

    CARE: Yes! In stock at our City Center location. 450 QAR. Would you like me to reserve it for you?

    Product reserved for pickup. No wasted trips for the customer.

    Real Estate

    Lead qualification, viewings, and property inquiries captured 24/7

    • Answer property inquiries with price and features
    • Schedule viewing appointments with available agents
    • Qualify leads and collect buyer requirements
    See example

    Customer: I'm interested in the 3-bedroom villa in The Pearl. Can I view it this week?

    CARE: It's available! 3 bed, 4 bath, 250 sqm at 1.8M QAR. Thursday 4 PM or Saturday 10 AM?

    Viewing scheduled. Agent gets full context before the appointment.

    Medical Clinics

    Appointments, prescriptions, and patient questions streamlined

    • Book and reschedule patient appointments
    • Handle prescription renewal requests
    • Answer questions about services and insurance
    See example

    Customer: I need to renew my blood pressure medication. Any openings with Dr. Ahmed?

    CARE: Dr. Ahmed has Wednesday 2 PM or Thursday 10 AM. Which time works better for you?

    Appointment booked. Patient file prepared with renewal request.

    Auto Services

    Service bookings, instant quotes, and maintenance inquiries

    • Book oil changes, tire rotations, and services
    • Provide instant quotes for common services
    • Answer questions about duration and pricing
    See example

    Customer: How much for an oil change for a 2020 Toyota Camry? Can you do it tomorrow?

    CARE: 150 QAR including synthetic oil and filter. Tomorrow: 9 AM, 12 PM, or 3 PM. 45 minutes.

    Booked for 9 AM. Customer knows exact price. Bay prepared in advance.

    E-commerce

    Order tracking, product questions, and returns resolved fast

    • Provide order tracking and delivery updates
    • Answer product questions on specs and sizing
    • Process return and refund requests
    See example

    Customer: Where's my order #12345? It was supposed to arrive yesterday.

    CARE: Order #12345 is with the courier, arriving today by 5 PM. Want me to request priority?

    Customer updated instantly. Frustration avoided. Courier notified.

    Professional Services

    Consultations, pricing inquiries, and client qualification automated

    • Book consultation appointments with the team
    • Provide service pricing information instantly
    • Qualify leads and collect project requirements
    See example

    Customer: I need a lawyer for a contract review. What are your rates?

    CARE: Contract review starts at 1,500 QAR. Free 15-min consultation available Tuesday or Wednesday.

    Consultation booked. Attorney receives case summary in advance.

    Simple, Usage-Based Pricing

    Try free for 14 days. Pay only for what you use.

    Everything included. No hidden fees.

    Free Trial

    Try CARE risk-free

    0QAR

    14 days or 150 conversations — whichever comes first

    14 days free or 150 conversations
    Full platform access
    WhatsApp + Web Chat
    Auto-converts to paid plan
    Start Free Trial
    RECOMMENDED

    Pay-as-You-Grow

    Scale without limits

    299QAR one-time

    Pay once to get set up, then only pay per conversation

    299 QAR one-time setup fee — pay once, you're in
    Only pay when customers talk to you
    Volume discounts — the more you use, the less you pay
    WhatsApp + Web Chat
    Priority support
    Monthly invoicing with 10-day payment window
    Get Started

    Per-Conversation Pricing

    Graduated pricing — the more conversations you handle, the less each one costs.

    Monthly ConversationsPrice per Conversation
    1 – 2504.50 QAR
    251 – 7503.00 QAR
    751 – 2,0002.00 QAR
    2,001 – 5,0001.50 QAR
    5,001+1.20 QAR

    Pricing is graduated, not flat. For example, if you have 500 conversations in a month, the first 250 are billed at 4.50 QAR each and the remaining 250 at 3.00 QAR each.

    Optional Add-Ons

    Custom Workflow

    Contact Sales

    Tailored automation flows for your specific business processes

    White-Label Branding

    Contact Sales

    Remove Thamra branding and use your own identity

    Advanced CRM Connection

    Contact Sales

    Deep integration with your existing CRM system

    15-day refund policy
    Quick & easy setup
    Cancel anytime

    Effortless Onboarding

    We handle the setup — you just share your business details

    1

    Tell Us About Your Business

    Share your menu, service list, or product catalog. Answer 10 simple questions — we build your knowledge base from there.

    2

    We Connect Your Channels

    We link CARE to your WhatsApp Business and add the web chat widget to your site. No technical work on your end.

    3

    Review & Go Live

    We walk you through a live demo. Fine-tune responses together, and launch when you're happy.

    We handle everything. You just answer 10 questions.

    Got Questions?

    Find answers about setup, pricing, Arabic dialect support, data security, and more.

    What Arabic dialects does CARE support?How does setup work?How is CARE different from a general chatbot?
    Let's Talk

    Ready to Get Started?

    Whether you have a question about CARE, need a demo, or want to discuss your specific needs — we're here to help.

    Prefer to send a detailed message?

    Fill out the form and we'll connect with you on WhatsApp to continue the conversation.

    Fast Response

    We typically respond within minutes on WhatsApp

    Based in Qatar

    Serving businesses across the GCC and MENA

    Arabic & English

    Communicate in your preferred language

    Your message will open in WhatsApp so we can respond instantly. No spam, ever.