The front desk for clinics, saloons, spas, vets
running itself.
CARE answers your customers, books and reschedules appointments, and follows up on no-shows on WhatsApp — in real Khaleeji Arabic and English, around the clock. You watch every conversation live, get a daily report, and CARE hands the chat to your team the moment someone needs a person.
CARE
🎙 'هلا، أبي موعد مع الدكتور خالد باكر بالصبح، أي وقت يناسبكم'
أهلاً! سمعت رسالتك الصوتية — تبي موعد مع الدكتور خالد بكره الصبح.
الدكتور خالد عنده 9:00، 9:45، و 11:30 صباحاً بكره. أي وقت يناسبك؟
9:45
تم — بكره 9:45 صباحاً مع الدكتور خالد. بأذكرك الليلة. ✅
Illustrative example — not a real customer conversation.
Live demo · auto-replays. Toggle عربي to see Arabic responses.
Which business are you running?
It is one engine either way — the same Khaleeji Arabic, the same owner dashboard, the same one-tap handover. What changes is the vocabulary it books in and the questions it expects.
Running something else that books appointments — a clinic chain, a training centre, a service business? The engine reads your own service list and booking rules, so it can be configured for it. Message us and say what you run.
How can the same product run a clinic and a saloon?
Because the part that is hard to build is the part they have in common. A booking is a booking; what differs is the vocabulary around it, and that comes from your own documents rather than from us.
It reads your business, not a template
CARE answers from the documents you upload — your service list, your prices, your staff roster, your booking rules. A dental clinic and a colour salon get different answers because they uploaded different documents, not because we shipped two products.
The hard part is the dialect, and it is shared
Understanding a voice note in Qatari Arabic and replying in it is the same problem whether the caller wants a root canal or a balayage. That engineering does not change per business type — which is exactly why one engine can serve several.
Your team stays in charge either way
Live conversation view, one-tap takeover, a daily owner report. The control layer is identical across business types, so what you learn running it for one location transfers to the next.
What it does not mean: CARE is not a generic chatbot with a business-type dropdown. Each configuration is set up with you before go-live, and activation is manual — we switch it on once it answers your questions correctly.
What is CARE?
What does your front desk look like 24/7 when CARE is running it?
CARE is the AI front desk for appointment-led businesses in Qatar (also serving the wider GCC), built by Thamra Group in Doha, Qatar. One configurable engine runs two business types: dental and medical clinics, including veterinary clinics, at /clinics, and saloons, salons and day spas at /saloons. CARE answers customers, books and reschedules appointments, and follows up on no-shows on WhatsApp in real Khaleeji Arabic and English, 24/7. The owner watches every conversation live, gets a daily report (bookings, cancellations, what customers asked, what needs attention), and CARE hands off to staff the moment a customer needs a person. It books by service and by named staff member using the roster and booking rules you share, so it only offers slots that exist, and it reaches out to fill a slot a cancellation leaves open. It speaks native Khaleeji across the six GCC states — Qatari, Saudi, Emirati, Kuwaiti, Bahraini and Omani — plus English, and transcribes voice notes in dialect. CARE also runs compliant Meta-approved WhatsApp reminder, recall and follow-up campaigns to opted-in customers and shows the owner which bookings each campaign drove. CARE reads only the documents you upload and the messages customers send on WhatsApp, and your team can take over any conversation at any time. CARE is sold for a single one payment covering a 12-month licence, quoted per business and agreed in writing before activation: there is no subscription, no per-message charge, no per-seat fee and no conversation limit, and if you ask within 30 days of go-live, 85% of the fee is returned.
Books by service and by stylist
Holds the right length of slot for the right person, from the roster you uploaded — and offers the waitlist when you are full.
24/7
Customers answered
1 tap
Staff takeover
0
Khaleeji dialects
0
GCC states covered
Built for
- Qatar
- UAE
- Saudi Arabia
- Kuwait
- Bahrain
- Oman
Licence Term
One payment covers a 12-month licence — no monthly bill
Patient Coverage
Active every hour, every night
Staff Takeover
Your team can take over any conversation, at any time
Khaleeji dialects
Native dialect match — never robotic
What does CARE do that a generic chatbot cannot?
Not better answers. Six things that need a calendar, a price list and a memory of your corrections — so they fail on a general assistant however good its model gets.
Follows up after the visit
A chatbot's job ends when the chat does. CARE checks in afterwards — did it go well, anything outstanding — on an approved template, to customers who opted in.
Brings people back on their own cycle
Six-month dental check, colour every six weeks, an annual physical. CARE tracks the interval and asks at the right time. A chatbot waits to be messaged first.
Fills the gap a cancellation leaves
A 4pm cancellation is an empty chair nobody is paid for. CARE offers that time to customers who wanted it — reaching out on its own, rather than waiting for the next enquiry.
Knows one number books for the family
«أبغى موعد لأمي» — a chatbot books the sender. CARE settles whose appointment it is, and whether one message means one slot or two.
Says no instead of inventing
Asked for a time you are closed or a price it has never seen, a general model produces a plausible answer. CARE will not offer a slot or a price that does not exist.
Keeps your team's corrections
Correct a chatbot and you have corrected one conversation. Correct CARE and the next customer asking the same thing gets the handling your team chose.
A general tool is the better buy in some cases, and we say which on the full comparison — including what it genuinely does better than CARE.
How long until CARE is answering customers?
No tools to rip out. No developers. No 6-month implementation. You drop documents into a folder; we do the rest.
Connect WhatsApp
We connect CARE to your existing WhatsApp Business number (or get you one). No app for patients to install.
Upload your business knowledge
Drop your price list, FAQs, doctor profiles, booking rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a patient — try anything. CARE answers as your business. Your receptionist gets a quick walkthrough of the Staff Console.
Go live · founder on standby
Flip the switch on your real number. The founder stays closely involved through the first 30 days.
Connect WhatsApp
We connect CARE to your existing WhatsApp Business number (or get you one). No app for patients to install.
Upload your business knowledge
Drop your price list, FAQs, doctor profiles, booking rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a patient — try anything. CARE answers as your business. Your receptionist gets a quick walkthrough of the Staff Console.
Go live · founder on standby
Flip the switch on your real number. The founder stays closely involved through the first 30 days.
What won't CARE do?
Every owner's first question is some version of “what about my customers' data?” Four things CARE will not do, by design — each one a boundary you can hold us to rather than a feature we left out.
Doesn't replace your booking system.
CARE sits in front of your WhatsApp, not on top of your scheduling tools. Bookings flow into the system your clinic already uses.
Doesn't read anything you don't give it.
CARE answers only from the documents you upload — price list, FAQs, protocols — and the messages patients send on WhatsApp. You control exactly what goes in.
Doesn't make clinical decisions.
No diagnosis, no medical advice, no prescriptions. CARE recognises red-flag symptoms and escalates to your on-call staff instead.
Doesn't lock out your receptionist.
Every CARE conversation is visible in the Staff Console in real time. Your team can take over any thread, any time, with one tap.
What does CARE cost?
An annual licence. No monthly bill. One payment covers a 12-month licence, quoted for your business — no per-message charges, no per-seat fees, and no conversation limit.
What does CARE cost?
What the payment covers
85% back within 30 days
Not right for your clinic? Ask within 30 days of the day CARE goes live on your WhatsApp number and we return 85% of what you paid. The same applies to every renewal, measured from the renewal date. The remaining 15% covers setup and onboarding on a first term, and account administration on a renewal.
Read the refund policyOptional Add-Ons
Custom Workflow
Quoted separately
Tailored automation flows for your specific clinic processes
White-Label Branding
Quoted separately
Remove Thamra branding and use your own identity
Advanced CRM Connection
Quoted separately
Deep integration with your existing CRM system
What do owners ask before buying CARE?
Booking-system boundaries, data control, team handover, voice notes, no-show handling, pricing — all answered without marketing fluff.
CARE is one payment covering a 12-month licence, quoted for your business. There is no monthly bill, no per-message charge and no per-seat fee, and conversations are not metered. Renewal is yours to decide each year and nothing is auto-charged. Message us on WhatsApp for a price. If CARE is not right for you, ask within 30 days of go-live and we return 85% of what you paid.
It answers at 2am, during the Friday rush, and while your front desk is with someone standing in front of them. It handles the repeat questions — price, availability, hours, location — and books, reschedules and chases no-shows without anyone typing. Your team keeps the conversations that need a person.
CARE reads only the documents you upload and the messages your customers send on WhatsApp — nothing else. You configure exactly what it can access, every conversation can be exported with one click, and we never share or sell your data. You can export and permanently delete everything at any time.
Native Khaleeji — Qatari by default, plus Saudi, Emirati, Kuwaiti, Bahraini and Omani — and English. CARE detects which one the customer is writing in and replies in the same one, rather than answering Gulf Arabic with stiff Modern Standard Arabic.
No. CARE handles scheduling and front-desk questions. It does not diagnose, does not advise on treatment, and does not handle prescriptions. It is not a medical device and it makes no clinical decisions.
You upload what you already have: price list, service menu, opening hours, staff roster, booking rules, common questions. That is the training. There is no engineering and no prompt writing on your side, and you can update any of it later.
If CARE is not right for you, ask within 30 days of go-live and 85% of what you paid is returned; 15% is retained to cover onboarding work already done. On a renewal the same window runs from the renewal date. The full process and timings are in the refund policy.
Give your business a front desk
that runs itself with CARE.
Direct line to the founder during onboarding. White-glove for 30 days. 85% back within 30 days of go-live — and your data is yours.
Talk to the person who built it.
Booking-system questions, data handling, multi-branch setup, pricing scenarios — the founder answers personally, Sunday to Thursday during business hours.
Prefer to send a detailed message?
Fill out the form and we'll connect with you on WhatsApp to continue the conversation.
Fast Response
WhatsApp is the fastest way to reach us
Based in Qatar
Serving medical clinics across the GCC and MENA
Arabic & English
Communicate in your preferred language