Your chair is never
empty by accident.
Colour at 11pm, a lash fill on a Friday, a client asking for Mariam specifically. CARE books it from your own roster, offers the waitlist when you are full, and chases the no-shows — in real Khaleeji Arabic and English, around the clock.
CARE
🎙 'هلا، أبي موعد مع الدكتور خالد باكر بالصبح، أي وقت يناسبكم'
أهلاً! سمعت رسالتك الصوتية — تبي موعد مع الدكتور خالد بكره الصبح.
الدكتور خالد عنده 9:00، 9:45، و 11:30 صباحاً بكره. أي وقت يناسبك؟
9:45
تم — بكره 9:45 صباحاً مع الدكتور خالد. بأذكرك الليلة. ✅
Illustrative example — not a real customer conversation.
Live demo · auto-replays. Toggle عربي to see Arabic responses.
What happens when twelve people message at once?
When walk-ins flood in after 8 PM, CARE matches each request to the right stylist's open slot — and politely declines what won't fit. No double-bookings. No silent voicemails.
You configure stylist availability and service durations. CARE matches within your rules — and never promises a slot that doesn't exist.
How does one booking turn into a package?
CARE recognizes booking patterns and proactively offers the package that fits — without pressure, without scripts, in the guest's dialect — from the package rules you uploaded, never invented.
Hi, I'd like to book a 60-min massage for Saturday afternoon. Anything around 4 PM?
Saturday 4 PM is open. Quick thought — since you're coming with someone, our Couples Hammam (90 min, steam + scrub + side-by-side massage) is 850 QAR vs 2× single massages at 900 QAR. Want me to switch you to the couples package?
Oh nice, I didn't know that. Yes please!
Locked in. Saturday 4 PM, Couples Hammam, oil-free per your last visit. See you then.
CARE only suggests packages that exist in your menu and fit the guest's actual request. No upsell scripts. No pressure. Just the right offer at the right moment.
What do your customers actually call your services?
Nobody messages a saloon asking to “book a hair colouring appointment”. They ask «أبي سحب», or whether you do «بروتين», or how much «الفوتو» costs. A bot translating from English has never seen these words, so it answers generically or escalates. CARE matches them because it reads your service menu under the names your customers use — and because each one implies a different slot length.
Sahb / highlights سحب
Lifting individual strands. Takes materially longer than a full single-colour, so it cannot be offered the same slot.
Photo / photo-therapy فوتو
Light-based hair treatment. A separate service with its own price, routinely confused with a blow-dry by systems that only match English names.
Protein / keratin بروتين
A straightening treatment needing a long session and often a dedicated room, not a chair.
Facial cleaning تنظيف بشرة
A spa service. Booking it onto a hair chair is the classic cross-service scheduling error.
Meche / balayage ميش / بلياج
Different colouring techniques with different durations. Customers use the words interchangeably; your calendar cannot.
Lash lift vs extensions رفع رموش / تركيب
Two distinct services, two prices, two durations — and a frequent source of a customer arriving for the wrong one.
The list above is illustrative. CARE learns the vocabulary from your own service menu, so a name specific to your saloon works once you have uploaded it. More on why the dialect, rather than the translation, is the hard part: how Khaleeji differs from textbook Arabic.
The dashboard your front desk actually wants to use.
Live customer inbox. Today's chair and room schedule with the service details attached. No-show risk per slot. Rebook and recall in one tap. CARE handles the routine messages; the Staff Console is where your team stays in control of the rest.
See the Friday rush as it happens, not in Monday's numbers.
Every enquiry CARE is answering, in one feed, as it lands. Your front desk can jump into a thread mid-sentence when a regular needs special handling, and CARE learns the override so the next one goes the same way.
Each booking arrives with the details attached.
CARE asks what your team would ask before the appointment — which service, which stylist or therapist, how long it usually takes — so the right slot is held and nobody arrives for a thirty-minute cut that needs two hours.
See which bookings are likely to be missed.
CARE scores no-show risk per upcoming slot using confirmation pattern, history and time of day. High-risk slots trigger smart reminders; very-high-risk slots prompt your team to offer them to someone on the waitlist.
Bring clients back on their own cycle.
Colour every six weeks, lash fills every three, a massage package half-used. Meta-approved templates, one-tap booking, and the repeat business most saloons leave on the table.
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
CARE
by Thamra Group
Live Dashboard
Conversations in real time
CONVERSATIONS
0
↗ this week
ACTIVE NOW
0
RESOLVED
0
ESCALATED
0
Recent Conversations
LiveAhmed Al-Mansouri
WhatsApp · 2m ago
Noura K.
WhatsApp · 15m ago
Sara Hassan
WhatsApp · 1h ago
Mohammed R.
WhatsApp · 3h ago
See the Friday rush as it happens, not in Monday's numbers.
Every enquiry CARE is answering, in one feed, as it lands. Your front desk can jump into a thread mid-sentence when a regular needs special handling, and CARE learns the override so the next one goes the same way.
Each booking arrives with the details attached.
CARE asks what your team would ask before the appointment — which service, which stylist or therapist, how long it usually takes — so the right slot is held and nobody arrives for a thirty-minute cut that needs two hours.
See which bookings are likely to be missed.
CARE scores no-show risk per upcoming slot using confirmation pattern, history and time of day. High-risk slots trigger smart reminders; very-high-risk slots prompt your team to offer them to someone on the waitlist.
Bring clients back on their own cycle.
Colour every six weeks, lash fills every three, a massage package half-used. Meta-approved templates, one-tap booking, and the repeat business most saloons leave on the table.
What is CARE?
What does a saloon or spa front desk look like 24/7 when CARE is running it?
CARE is the AI front desk for saloons, salons and day spas in Qatar (also serving the wider GCC), built by Thamra Group in Doha, Qatar. CARE answers customers, books and reschedules appointments, and follows up on no-shows on WhatsApp in real Khaleeji Arabic and English, 24/7. The owner watches every conversation live, gets a daily report (bookings, cancellations, what customers asked, what needs attention), and CARE hands off to staff the moment a customer needs a person. It books by service and by named stylist or therapist using the roster and booking rules you share, so it only offers slots that exist. It speaks native Khaleeji across the six GCC states — Qatari, Saudi, Emirati, Kuwaiti, Bahraini and Omani — plus English, and transcribes voice notes in dialect. CARE also runs compliant Meta-approved WhatsApp recall and promo campaigns to opted-in customers and shows the owner which bookings each campaign drove. CARE reads only the documents you upload and the messages customers send on WhatsApp, and your team can take over any conversation at any time. CARE is sold for a single one payment covering a 12-month licence, quoted per business and agreed in writing before activation: there is no subscription, no per-message charge, no per-seat fee and no conversation limit, and if you ask within 30 days of go-live, 85% of the fee is returned. CARE is built for hair, colour, lash, nail and barber saloons and for day spas and wellness centres in Qatar and across the GCC.
Books by service and by stylist
Holds the right length of slot for the right person, from the roster you uploaded — and offers the waitlist when you are full.
24/7
Customers answered
1 tap
Staff takeover
0
Khaleeji dialects
0
GCC states covered
Built for
- Qatar
- UAE
- Saudi Arabia
- Kuwait
- Bahrain
- Oman
What happens to a message that lands at closing time?
Traditional reception
Customer · 10:47 PM
"Any opening for colour this week?"
- Customer waits hours for a reply
- Evening enquiries = lost bookings
- Voice notes guessed at, or ignored
- Front desk drowns in price questions
With CARE
CARE · 10:47 PM
"Hi! Yes — Wednesday 4:30 PM with Mariam, or Thursday 10:00 AM. Which works?"
- Customer answered in seconds, in their dialect
- The 11 PM colour enquiry is a booked chair by morning
- Voice note understood, answered in the same dialect
- Price and availability answered · your team supervises
3 problems every saloon owner knows. Solved by CARE.
Tap a problem to watch CARE handle it live — in your customer's dialect, with your team watching every conversation.
Friday-night colour bookings sit unanswered.
"Do you have Brazilian blowout available Friday?"
CARE
عندكم بلوآوت برازيلي الجمعة؟
أهلاً! نعم — سارة عندها الجمعة الساعة 2 العصر و6 المساء. السعر 850 ريال والمدة تقريباً ساعتين ونصف.
الساعة 6 يناسبني. كيف أأكد؟
عربون 200 ريال يأكد الحجز. اضغط على الرابط: thamra.pay/x82 — قابل للاسترداد قبل 24 ساعة.
تم الدفع
تم التأكيد ✅ الجمعة 6 المساء مع سارة. نشوفك.
Illustrative example — not a real customer conversation. Demo auto-replays · Toggle عربي to see Arabic responses
How is CARE different from a chatbot — or from a clinic product with the words swapped?
Every capability below exists because a saloon owner told us their generic bot couldn't handle it.
No-show prediction & smart reminders
CARE scores no-show risk per upcoming slot based on confirmation pattern, history and time of day. High-risk slots trigger a smart reminder cadence; very-high-risk slots get flagged to your front desk so the chair can be offered to someone on the waitlist.
A voice note at 11pm, booked by morning
Customers record what they want rather than typing it — a colour touch-up, a price, whether Mariam is in on Thursday. CARE transcribes the Khaleeji, matches it to your service menu, and replies in the same dialect.
Fully booked is a waitlist, not a dead end
When the slot a customer wants is gone, CARE offers the nearest real alternatives or adds them to your waitlist and messages them the moment a cancellation frees the chair. It never promises a slot that does not exist.
Native Khaleeji, six GCC states
Qatari · Saudi · Emirati · Kuwaiti · Bahraini · Omani, plus English. Matched from the first message.
Rebook on each client's own cycle
Not "we miss you." Colour at six weeks, lash fill at three, a package half-used. Meta-approved templates, one-tap booking.
Your front desk keeps the relationships
Regulars still get your team. CARE handles the repeat questions and the after-hours traffic, and hands over the moment a conversation needs the person who knows the client.
Client lists stay yours, and payments never touch CARE
CARE reads the service menu and roster you upload, plus the WhatsApp messages customers send you — nothing else. Every thread exports to PDF in one click, deletion requests are handled automatically, and payment happens on a link you provide, so card details never pass through CARE.
Service-aware scheduling
Cut = 30 min · full colour = 120 min · massage = 60 min. CARE knows from your service menu, so the right chair or room is held.
What are no-shows and missed after-hours messages costing you?
Type your saloon's numbers. Watch what you're losing. Then decide what recovering it is worth.
Your saloon
240,408 QAR / year
Recoverable revenue, before you spend a riyal on CARE.
18,900 QAR/mo
21,168 QAR/mo
Worth one annual payment to recover that?
CARE is one payment for a 12-month licence, quoted for your clinic · 85% back within 30 days of go-live.
How long until CARE is answering customers?
No tools to rip out. No developers. No 6-month implementation. You drop documents into a folder; we do the rest.
Connect WhatsApp
We connect CARE to your existing WhatsApp Business number (or get you one). No app for patients to install.
Upload your business knowledge
Drop your price list, FAQs, doctor profiles, booking rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a patient — try anything. CARE answers as your business. Your receptionist gets a quick walkthrough of the Staff Console.
Go live · founder on standby
Flip the switch on your real number. The founder stays closely involved through the first 30 days.
Connect WhatsApp
We connect CARE to your existing WhatsApp Business number (or get you one). No app for patients to install.
Upload your business knowledge
Drop your price list, FAQs, doctor profiles, booking rules, and hours into a single folder. CARE ingests them and learns. You answer 7 onboarding questions. That's it.
Test in a sandbox + train your team
Message a sandbox number like a patient — try anything. CARE answers as your business. Your receptionist gets a quick walkthrough of the Staff Console.
Go live · founder on standby
Flip the switch on your real number. The founder stays closely involved through the first 30 days.
What does CARE cost?
An annual licence. No monthly bill. One payment covers a 12-month licence, quoted for your business — no per-message charges, no per-seat fees, and no conversation limit.
What does CARE cost?
What the payment covers
85% back within 30 days
Not right for your clinic? Ask within 30 days of the day CARE goes live on your WhatsApp number and we return 85% of what you paid. The same applies to every renewal, measured from the renewal date. The remaining 15% covers setup and onboarding on a first term, and account administration on a renewal.
Read the refund policyOptional Add-Ons
Custom Workflow
Quoted separately
Tailored automation flows for your specific clinic processes
White-Label Branding
Quoted separately
Remove Thamra branding and use your own identity
Advanced CRM Connection
Quoted separately
Deep integration with your existing CRM system
What do owners ask before buying CARE?
Booking-system boundaries, data control, team handover, voice notes, no-show handling, pricing — all answered without marketing fluff.
No. CARE sits on top of your WhatsApp Business number and complements whatever calendar you already use. It reads your services, prices, staff roster and booking rules from the documents you share, and confirms bookings through your existing flow. You decide what it can access and you can update or remove it at any time.
Not on its own. CARE sends the customer a payment link you provide and confirms the booking once you mark it paid. CARE never holds card details and never moves money.
CARE checks that person's roster and availability from the documents you share, and only offers slots that actually exist. If they are not on shift, CARE offers the fallback you wrote once — a colleague, the next available slot, or a handover to your front desk.
The Staff Console is bilingual. Every conversation is readable in Arabic or English in the same thread, so your team can supervise an English-speaking client without a translation app. CARE handles the customer reply; your team supervises in whichever language they prefer.
Native Khaleeji — Qatari by default, plus Saudi, Emirati, Kuwaiti, Bahraini and Omani — and English, including voice notes. It replies in the dialect the customer wrote in rather than translating stiff Modern Standard Arabic back at them.
CARE is one payment covering a 12-month licence, quoted for your saloon. There is no monthly bill, no per-message charge and no per-seat fee, and conversations are not metered. Renewal is yours to decide each year and nothing is auto-charged. Message us on WhatsApp for a price. If CARE is not right for your saloon, ask within 30 days of go-live and we return 85% of what you paid.
Give your saloon a front desk
that runs itself with CARE.
Direct line to the founder during onboarding. White-glove for 30 days. 85% back within 30 days of go-live — and your data is yours.