How to Set Up AI Customer Support in 10 Minutes

Getting started with AI customer support doesn't have to be complicated. With CARE, your involvement takes about 10 minutes — you share your business details, and our team handles the rest.

Step 1: Tell Us About Your Business

Fill out a short onboarding form or hop on a quick call with our team. We'll ask about your FAQs, product catalog, pricing, and any policies you want CARE to follow. Share whatever you have — documents, links, or just a conversation — and we'll build your knowledge base from there.

CARE uses this information to answer customer questions accurately and in your brand's voice. If you're wondering why Arabic-first AI matters for your business, the short answer is that native dialect support dramatically improves customer satisfaction. The more context you provide, the better CARE performs from day one.

Step 2: We Connect Your Channels

Our team configures CARE and connects it to your WhatsApp Business — the most popular messaging platform in the Gulf region. We also set up the web chat widget on your site if needed. No technical work required on your end.

Here's what we handle:

1. Configure CARE with your brand voice and business knowledge
2. Link your WhatsApp Business account
3. Set up your welcome message and business hours
4. Add the web chat widget to your website

Step 3: Review & Go Live

Before launch, we walk you through a live demo. You'll see CARE answer real questions your customers commonly ask and can request adjustments on the spot. Once you're happy with the responses, we take it live.

After launch, you get full access to your dashboard where you can:

• Monitor conversations in real-time
• Review escalated conversations
• Track resolution rates and response times

What Happens After Launch

CARE handles the bulk of your customer conversations from day one. Here's what to expect:

• Week 1: CARE resolves most common questions. You'll see a few escalations for edge cases — flag these to our team and we'll update the knowledge base.
• Week 2-4: Resolution rates climb as CARE learns from escalations. Most businesses see around 90% automated resolution within the first month.
• Ongoing: CARE continues improving. New product launches or policy changes? Just let us know and we'll update CARE for you.

Pricing That Scales With You

Start with a free 14-day trial that includes up to 150 conversations. After the trial, you pay a one-time setup fee of 299 QAR to get started — then you only pay when customers talk to you. Per-conversation pricing starts at 4.50 QAR and drops as low as 1.20 QAR as your volume grows. See the full pricing breakdown for details on each tier.

There are no monthly platform fees, no long-term contracts, and you can cancel anytime with 30 days' notice.