CARE is an AI receptionist on WhatsApp, built in Doha for dental, aesthetic, physiotherapy, GP, and specialty clinics. It answers patients, books and reschedules appointments, and messages no-shows to offer a new slot, in native Qatari Khaleeji and English, 24/7 — and it is priced in Qatari Riyals. Built for clinics across Doha, Lusail, Al Wakra, and The Pearl.
One payment a year · No monthly bill · 85% back within 30 days
CARE in Qatar — at a glance
CARE is the AI receptionist on WhatsApp for dental and medical clinics in Qatar, built by Thamra Group for Technology and Trading LLC in Doha, Qatar. It works for any business that takes bookings; this page covers clinics. CARE is built for dental, aesthetic and derma, physiotherapy, GP, and specialty clinics. On WhatsApp, it answers patients 24/7 in Arabic and English — its Arabic is native Qatari Khaleeji — books and reschedules appointments, and messages patients who missed an appointment to offer them a new slot. The owner sees what CARE booked, and what those appointments are worth, in the Value tab, and gets a daily summary on WhatsApp. Staff follow every conversation live, and CARE hands the chat to them whenever a person is needed. CARE answers only from the information you give it (entered in the dashboard or linked from a sheet) and the messages your patients send, and you can export or delete your data at any time. CARE is one payment for a 12-month licence, quoted for your clinic and agreed in writing before activation: no monthly bill, no per-message charge, no per-seat fee and no conversation limit. If it turns out not to suit your clinic, ask within 30 days of go-live and 85% of what you paid is returned.
Doha-based, built for Qatar's clinics
You control your data — export or delete anytime
Arabic and English — the Arabic is native Khaleeji
Answers only from the information you give it
These are illustrative scenarios showing the kind of Qatari Khaleeji conversation CARE is designed to handle for clinics — dialect, cultural cues (greetings, pricing format, emojis), and the front-desk actions it is configured to take (booking, rescheduling, following up no-shows), not just talk. They are design examples, not transcripts of real patient conversations.
Patient asks about a teeth-cleaning appointment, average visit 350-600 QAR
Customer
السلام عليكم، أبي موعد تنظيف أسنان هالأسبوع، كم السعر ومتى أقرب وقت؟
CARE
وعليكم السلام، أهلاً وسهلاً 🌿 تنظيف الأسنان عندنا بـ٣٥٠ ريال، وياخذ نص ساعة تقريباً. أقرب موعد متاح بكرة الثلاثاء الساعة ٥ المغرب، أو الأربعاء الساعة ٧. تحب أحجز لك الثلاثاء باسمك؟
Message at 11pm, after the clinic has closed
Customer
Hi, do you offer hydrafacial? And can I get a consultation this weekend?
CARE
Hi! Yes, we offer HydraFacial — 45 minutes, 450 QAR, with a free skin consultation beforehand. The clinic is closed now, but I can book you in right away: Saturday 2pm or 6pm at our Pearl-Qatar branch. Which works for you?
A patient missed yesterday's session; CARE messaged to offer a new time, and the patient replies
Customer
للأسف ما قدرت أجي أمس، أبي أعيد الجلسة بس مدري متى عندكم وقت
CARE
ولا يهمّك، نرتّبها لك 🌙 عندنا وقت اليوم الساعة ٦، أو بكرة الساعة ١٠ الصبح. أي وحدة أنسب لك أحجزها طول؟ وإن شاء الله تكمل برنامجك بدون انقطاع.
International chatbot vendors don't model how a Qatari clinic actually runs. They don't know that patients message after the clinic closes around Maghrib prayer, that a West Bay dental clinic quotes in QAR while Khaleeji patients compare prices from home, or that physiotherapy no-shows in Al Wakra quietly drain a month's revenue if no one chases them on WhatsApp.
Generic English-first AI tools translate Arabic literally and produce stilted, Google-Translate-quality replies — not what a patient expects from their clinic. CARE’s Arabic is written in Khaleeji, not translated from English, and the product was designed around how a clinic’s day actually runs in Qatar.
Founded in 2025, Thamra Group spent twelve months consulting MENA founders and clinic owners before writing a line of code. The conclusion was simple: a clinic's Arabic front desk cannot be translated from English. It has to be built Arabic-first, in the region, by people who understand the dialects, the customs, and the laws.
Qatar’s working week runs Sunday to Thursday, so the weekend enquiry peak falls on Friday and Saturday — the two days a front desk is least likely to be staffed. Friday adds a second pattern on top of that: activity drops sharply around midday prayers and returns in the afternoon, which is why a single “closed Friday” rule loses bookings that would have landed at 4pm.
CARE’s own support runs Sunday to Thursday during Qatar business hours, with no guaranteed response time and no uptime commitment — we would rather state that plainly than publish a number we cannot hold to. The assistant itself answers customers continuously; it is the human support behind it that keeps the local week.
Ramadan changes the shape of the day rather than the volume: evening becomes the booking window, and clinics that leave their daytime-only hours in place will have CARE offering slots nobody wants. Working hours sit in your dashboard’s Settings, so switching to Ramadan hours is an edit you make yourself rather than a request to us.
Doha businesses field enquiries from across the Gulf — Saudi and Emirati visitors, residents booking from abroad, and a steady flow of event and tournament visitors. Three things change when the customer is not local, and all three are front-desk problems rather than product features.
The wording shifts: customers from different Gulf countries ask for the same thing in different words — «ودّي» from one, «أبغى» from another — and CARE answers both in natural Khaleeji Arabic rather than stiff textbook Arabic. The working week can shift too — the UAE moved to Monday to Friday in 2022, so an Emirati customer’s “tomorrow” may be your weekend, while Saudi Arabia keeps Sunday to Thursday like Qatar. And prices are quoted in QAR from the price list you gave CARE, with no currency conversion invented on the fly.
If you serve customers in more than one Gulf state, the currency, working week and messaging rules differ by country and are set up accordingly. More on the dialect side of that: Khaleeji replies set beside stiff textbook Arabic.
It doesn't have to. CARE comes with its own booking calendar, so a clinic without a booking system can run its appointments there. If you already use one, CARE can connect to your existing booking system instead, and that connection is included in the licence. Either way, CARE answers patients, books and reschedules appointments, and messages no-shows to offer a new slot, using only the information you give it: services, prices, hours, doctors and booking rules, entered in the dashboard or linked from an Excel or Google Sheet. Your staff can step in at any time.
CARE works from the information you give it — entered in the dashboard or linked from a sheet — and the messages your patients send on WhatsApp. You decide what each member of your team can see, we never share or sell your data, and you can export it or delete it permanently yourself, at any time.
Arabic and English. CARE replies in the language the patient writes in: native Khaleeji Arabic for Arabic messages, English for English ones. Its Arabic reads the way people in the Gulf actually write on WhatsApp, which matters as much for the Gulf patients who travel to Doha clinics as for local ones. There is nothing to configure.
Yes. You and the staff you invite can follow every conversation live, and you get a daily summary on WhatsApp. The Value tab shows what CARE booked and what those appointments are worth at your prices. When a patient needs a person, CARE hands the chat to your team, and anyone on it can step in and reply.
Pricing is the same for dental, aesthetic, physiotherapy, GP, and specialty clinics. CARE is one payment covering a 12-month licence, quoted for your clinic and agreed in writing before activation. There is no monthly bill, no per-message charge, no per-seat fee and no conversation limit. Message us on WhatsApp for a price. If CARE turns out not to suit your clinic, ask within 30 days of go-live and 85% of what you paid is returned.
A few working days. Activation is manual: once your bank transfer is confirmed, we work through the WhatsApp Business verification with Meta and set up your services, price list, hours and booking rules with you. CARE starts answering your patients as soon as that is done.
More questions? See all FAQs or talk to us.
Run a dental clinic? See CARE for dental clinics in Doha.
Worried about no-shows? See how CARE’s no-show follow-up works.
Run a saloon or spa? CARE takes bookings there too: see CARE for saloons and spas.
Want the numbers? See how CARE is priced.
Cross-border Gulf customer service from a Doha-based business — dialect handling per market, currency conversion, shipping logistics, and the WhatsApp deployment pattern that scales across the GCC.
10 min readDiscover how Arabic AI customer support is revolutionizing Qatari businesses. Learn how CARE by Thamra Group, the AI receptionist on WhatsApp, delivers Arabic-first support.
5 min readAI is reshaping GCC healthcare in the front office, not the operating room — patient access, after-hours messaging, no-show follow-up, dialect-aware comms, and triage. What's actually changing for clinics in 2026, and where the human boundary stays.
11 min readBook a live demo on WhatsApp with the Doha-based founder, or ask for your price. See a Khaleeji patient handled end-to-end — a booking, a booking made after you closed, a no-show follow-up — and where each one lands in the Value tab. Then decide for yourself.