CARE is an AI customer support employee built in Doha, designed for Qatari Khaleeji, built to comply with Qatar's Personal Data Privacy Protection Law, and priced in Qatari Riyals. Designed for retailers, real-estate agents, hotels, clinics, and restaurants across Doha, Lusail, Al Wakra, and the Pearl-Qatar.
Free 7-day trial · Up to 150 conversations · QAR pricing
CARE in Qatar — at a glance
CARE is an Arabic-speaking AI customer support employee built by Thamra Group for Technology and Trading LLC in Doha, Qatar. CARE is designed for Qatar's small and medium businesses across retail, real estate, hospitality, clinics, restaurants, and services. CARE is designed to handle WhatsApp Business, email, and live chat 24/7 in native Qatari Khaleeji as well as Saudi, Emirati, Kuwaiti, Bahraini, Omani, Egyptian, Levantine, and Modern Standard Arabic dialects, plus English. CARE is built to comply with Qatar's Personal Data Privacy Protection Law (Law No. 13 of 2016) — customer conversation data is processed and stored within Qatar and GCC data residency boundaries. Pricing is in Qatari Riyals: a free 7-day trial (up to 150 conversations, no card required), then a one-time 299 QAR setup fee plus per-conversation pricing from 4.50 QAR that graduates down to 1.20 QAR at higher volume. Thamra Group accepts onshore MOCI Commercial Registrations, Qatar Financial Centre (QFC) registrations, and Qatar Free Zones licenses.
Qatar-incorporated company
PDPPL-compliant data residency
Native Qatari Khaleeji handling
Doha-based founder & team
These are illustrative scenarios showing the kind of Qatari Khaleeji conversation CARE is designed to handle — dialect, cultural cues (greetings, pricing format, emojis), and the actions the agent is configured to take, not just talk. They are design examples, not transcripts of real customer conversations.
Independent boutique in Souq Waqif, average ticket 250-800 QAR
Customer
السلام عليكم، عندكم الشال الأبيض اللي شفته في الستوري؟
CARE
وعليكم السلام أهلاً وسهلاً 🌿 إي عندنا الشال الأبيض موجود حالياً بالمحل، اللون نفس اللي بالستوري وفيه قياس واحد. السعر ٣٢٠ ريال. تحب أحجزه باسمك لين تمر، أو نوصله لك؟
2-bedroom Porto Arabia rental, listed at 14,000 QAR/month
Customer
Hi, is the 2BR at Porto Arabia still available for July? Looking for a 12-month lease.
CARE
Hi! Yes, Porto Arabia Tower 12, 2BR sea-view is still available from July 1. 14,000 QAR/month, 12-month lease, one month deposit + one month commission. Viewings are Sat-Thu 4-7pm. Can I book you for Saturday at 5pm?
Late-night room service request, guest is Saudi family
Customer
مساء الخير، نبي ٣ ساندويتشات شاورما وزبادي وكوكاكولا للغرفة ٧٠٤
CARE
مساء النور 🌙 طلبكم: ٣ شاورما + زبادي + كوكاكولا للغرفة ٧٠٤. تكلفة ١٤٥ ريال. التوصيل خلال ٢٠ دقيقة إن شاء الله. تحبون نضيف خبز أو صلصات إضافية؟
International chatbot vendors don't model Qatari business realities. They don't know that Souq Waqif retailers operate split shifts around Maghrib prayer, that Pearl real-estate agents quote in QAR while referencing AED for cross-border buyers, or that Lusail hotels see Khaleeji Saudi families arrive at 1am after the drive across the Salwa border.
Generic English-first AI tools translate Arabic literally and produce stilted, Google-Translate-quality responses. CARE was trained natively on Qatari Khaleeji, on real Doha customer messages, and on the compliance reality of operating under Qatar's Personal Data Privacy Protection Law.
Founded in 2025 by Mohannad Elzard, a Doha-based founder, Thamra Group spent twelve months consulting MENA founders and investors before writing a line of code. The conclusion was simple: Arabic AI cannot be translated from English. It has to be built Arabic-first, in the region, by people who understand the dialects, the customs, and the laws.
Yes — CARE is provisioned to businesses with valid Qatar Commercial Registration. We accept onshore CRs issued by the Ministry of Commerce and Industry (MOCI), Qatar Financial Centre (QFC) registrations, and Qatar Free Zones licenses. During onboarding, we verify your CR number against the public MOCI register.
Yes. CARE complies with Qatar's Personal Data Privacy Protection Law (Law No. 13 of 2016, the "PDPPL"). Customer conversation data is processed and stored within Qatar / GCC data residency boundaries. No conversation content is transmitted to third-country servers without explicit consent from your business and your end customer.
Yes. CARE is designed for Qatar's event-driven traffic spikes — World Cup, Asian Cup, F1, conferences. It auto-detects non-Qatari Khaleeji dialects (Saudi, Emirati, Kuwaiti, Bahraini, Omani) and responds in the customer's variety. For non-Arab visitors, it switches to English. No configuration needed — dialect detection is automatic.
Not strictly — Meta allows WhatsApp Business API on any verified phone number — but a +974 number signals "local Qatari business" to your customers and is strongly recommended. If you don't have one, we can advise on options during onboarding (Ooredoo, Vodafone, or virtual +974 numbers via approved BSPs).
No. Pricing is uniform across all Qatari businesses — onshore, QFC, and free-zone — and across SAB (small-medium business) and enterprise. 299 QAR one-time setup fee, then per-conversation pricing starting at 4.50 QAR and graduating downward at volume. Enterprise volume discounts are negotiated separately above 5,000 conversations/month.
Yes. Thamra Group issues bilingual contracts (Arabic + English) as standard. For any clauses where the two languages diverge, the Arabic version is authoritative under Qatari commercial law. Tax invoices are issued in QAR with full Arabic translation alongside the English original.
More questions? See all FAQs or talk to us.
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