One payment for a 12-month licence: QAR 4,800 a year for one location, QAR 9,600 a year for up to three. The same price whether you run a clinic, a saloon, a workshop or a restaurant. Then CARE’s Value tab shows you, in riyals, what it booked.
CARE, the AI receptionist on WhatsApp built in Doha by Thamra Group, is one payment for a 12-month licence, in two published tiers: Starter at QAR 4,800 a year for one WhatsApp number and one location, and Growth at QAR 9,600 a year for up to three numbers or locations. The tier depends on that footprint, not on what the business does: a clinic, a saloon, a spa, a caterer, a workshop, a service centre and a restaurant all pay the same. Businesses with four or more locations, or that want white-label branding or integrations, get a Custom quote in writing. Setup is included in every tier, with no monthly bill, no per-message or per-seat fee from us and no conversation limit. WhatsApp’s own messaging fees are billed by Meta.
Starter
QAR 4,800 a year
One branch, one WhatsApp number.
Growth
QAR 9,600 a year
Up to three branches or numbers.
Custom
Quoted for you
Four or more branches, or your own setup.
What each tier covers, line by line, is on the pricing section of the homepage. Prices are per 12-month licence, before any tax that may apply.
Starter for one location and one WhatsApp number, Growth for up to three, Custom for more or for white-label branding.
The tier, the branches and numbers it covers, and any add-on go into an order confirmation. A Custom quote is valid for 30 days.
In full, before onboarding ends. With no card on file, nothing is ever charged automatically.
We switch CARE on by hand a few working days after the transfer clears. Your 12 months start that day.
In riyals. The Value tab counts every booking CARE makes, at your own listed prices:
Every booking and every handover also reaches your WhatsApp, with a daily summary at the time you choose.
Try the closed-hours calculatorCARE isn’t a hire. It works alongside your front desk on WhatsApp, and hands over to them whenever a person is needed.
You decide. Before your term ends we send a renewal quote for the branches, numbers and add-ons you have then; nothing renews on its own.
If you don’t renew, CARE stops answering patients until you do, and your data stays exportable for 30 days.
Refund terms: 85% of the fee if requested within 30 days of go-live, and within 30 days of each renewal date. See pricing and payment · refund policy · service terms.
Everything needed to go live: your services, staff and prices loaded, booking and handover rules agreed, Khaleeji replies tested and your WhatsApp number connected.
No. The tier is set by how many locations and WhatsApp numbers it covers, not by what the business does: one location on Starter at QAR 4,800 a year, up to three on Growth at QAR 9,600 a year. A clinic, a saloon, a spa, a caterer, a workshop, a service centre and a restaurant all pay the same tier for the same footprint, because it is one assistant you shape to your own services, hours and rules.
No. CARE is one payment for a 12-month licence and there is no monthly bill, which is the whole point of the model: nothing is on a card, nothing renews by itself, and a busy month costs the same as a quiet one. Before the term ends you get a renewal quote and decide.
Not from us. Conversations are not metered, so the licence fee stays the same in Ramadan, Eid and every rush.
Your tier covers the branches and numbers in your order confirmation: one on Starter, up to three on Growth. Going past that moves you up a tier, agreed with you in writing first.
Yes, hosting is included in the fee — there is no infrastructure bill on top, and it is hosting in Qatar: your database, the application and the nightly backups all sit on Google Cloud in Doha. The one part that is not in Qatar is the reply itself: CARE sends the message text to AI model providers outside Qatar, in the United States, under terms that bar them from training on it.
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