When a customer misses an appointment, CARE messages them on WhatsApp to offer a new slot, and your Value tab counts every win-back in riyals.
At a glance
CARE is an AI receptionist on WhatsApp that follows up no-shows, made in Doha by Thamra Group for Technology and Trading LLC. After a missed appointment, it messages the customer itself with a Meta-approved template to offer a new slot, and counts each rebooking as a win-back in its Value tab.
Customers who cancelled or didn't show up, then rebooked through CARE, valued at your price for the service.
Upcoming bookings from customers who missed before, based on past no-shows only, each with a one-tap WhatsApp reminder.
Values are quoted, not collected. See both cards with sample data: CARE for clinics.
It messages the customer itself on WhatsApp, with a Meta-approved template.
It lists open times from your calendar, in Arabic or English, not a vague “please call us”.
CARE books the time they pick. You get the booking on WhatsApp, and the Value tab counts a win-back.
CARE
هلا خالد 👋 ما قدرت تجي لموعد الحشوة اليوم؟ د. فيصل عنده الأحد ٥ العصر أو الاثنين ٩ الصبح، أيهم أحجز لك؟
Hi Khalid, couldn't make your filling today? Dr. Faisal has Sunday 5 PM or Monday 9 AM. Which shall I book?
Patient
إي والله انشغلت بالدوام 😅 الأحد ٥ زين
Yes, work got busy. Sunday at 5 is good.
Illustrative example — not a real customer conversation.
Reminders are half of it, sent at the times you choose. The follow-up is for the customers who miss anyway.
No. It only starts a chat about the customer's own appointment, with a Meta-approved template, and sends no marketing campaigns.
Yes. Every chat is live in the dashboard, and your team can step in at any point. You also get every booking and every handover on your WhatsApp, plus a daily summary.
See also: CARE for dental clinics in Doha · CARE for saloons and spas · CARE for Qatar
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15 min readAsk for a written quote, or watch a missed appointment get followed up in a live demo.